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The Director, Support Strategy, and Operations leads the Support operating model, driving operational efficiency and metrics while managing cross-functional partnerships to enhance customer experience.

Lead regional enterprise sales to Fortune 250 named accounts, driving deals sized $500K–$1M+. Create and execute territory and land-and-expand plans, forecast business, coordinate virtual teams and partners, and build reseller/system integrator relationships to win and grow business.

As a Sr. Technical Writer, you will create high-impact documentation and multimedia content, collaborate with engineering, and ensure information is accessible for technical audiences.

As an Account Development Representative, you will focus on lead qualification and outbound prospecting to contribute to revenue growth and sales pipeline.

The Senior Site Reliability Engineer will ensure the reliability and performance of cloud systems, manage AWS/Azure infrastructure, optimize performance, lead incident responses, and implement security best practices.