Top Tech Jobs & Startup Jobs

Build and maintain production-grade AI agents and agentic workflows using LangChain/Lang Graph. Implement RAG pipelines, vector search, and FastAPI endpoints, integrate MCP tools, write evaluation tests, and collaborate on agent design, deployment, and performance monitoring.

Conduct online searches of US county, state, and federal court systems to locate criminal case records, extract charge/case/disposition data, verify identifiers to confirm matches, enter accurate results into a proprietary screening platform, flag ambiguous records for review, meet daily production targets, and maintain FCRA-compliant confidentiality.

Administer and maintain Salesforce and Zendesk support systems, ensure system health and data integrity, support rollouts and configuration updates (including AI initiatives), troubleshoot issues, maintain process documentation, generate reports and validate support KPI data, and collaborate with global support, application, and IT teams.

Perform account-aligned outbound prospecting and multi-channel outreach, research target organisations and stakeholders, qualify leads, schedule high-quality discovery meetings, maintain CRM data, support account expansion, and continuously develop sales skills and product knowledge.

Lead design and development of critical, scalable .NET Core microservices and Angular components. Mentor junior engineers, drive architecture, performance optimization, code quality, security, CI/CD, and incorporate AI tools to accelerate delivery.

Review and validate sales quotes, support quoting enablement and Dealhub validations, handle service and heritage requests, manage QTC workflows, facilitate solution sessions, identify errors, implement process standardization, and contribute to team productivity and accuracy metrics.

Provide frontline customer support via email, chat, phone, or ticketing systems: troubleshoot, resolve, document interactions, escalate complex issues, maintain customer data, meet SLAs, and suggest process improvements while maintaining a customer-focused mindset.

Support PMs and Team Leaders with project governance, audits, tracking, reporting, risk and schedule management, documentation, lessons-learned, training, and process improvement to ensure projects meet deadlines, budgets, and MRI 4D Framework compliance.

Lead, draft, negotiate, and close commercial agreements (SaaS, licensing, partnerships). Provide end-to-end legal support for high-value transactions, assess and mitigate legal risk, build contract playbooks and templates, collaborate cross-functionally, monitor legal developments, and support dispute resolution.

Build, deploy, and iterate AI agents and RAG pipelines connecting LLMs to knowledge bases. Integrate agents with CRM/support platforms, debug AI failures, run evaluations, write maintainable code, and collaborate with architects and knowledge engineers.