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The Software Support Specialist II assists ConnectWise partners by diagnosing and resolving product issues, providing support through various channels, and documenting interactions. They work closely with cross-functional teams to enhance partner experiences and provide technical guidance.
The Software Architect will develop and maintain high-quality software, ensuring compliance with coding standards and collaborating with cross-functional teams. They will design and build large-scale applications, debug production issues, and shape long-term architectural visions while actively participating in coding and guiding engineering teams on best practices.
The Technical Sales Engineer at ConnectWise focuses on generating new business and growing existing accounts by providing technical guidance and demonstrating the value proposition of the UMM business unit. Responsibilities include assessing customer needs, producing technical demonstrations, executing proofs of concept, and working closely with sales teams to align solutions with customer requirements.
The Senior Software Engineer I develops high-quality software while ensuring compliance with coding standards. Responsibilities include designing and maintaining large-scale production systems, debugging production issues, supporting engineering teams, and improving organizational engineering standards and processes. The role requires collaboration with cross-functional teams and a commitment to ongoing professional development.
Assist partners in diagnosing and resolving product issues, provide technical support via various channels, monitor service failure events, maintain knowledge base, escalate issues, and contribute to product improvement.
The Software Support Specialist II at ConnectWise is responsible for diagnosing and resolving partner's product issues, providing support via various channels, maintaining knowledge base, identifying areas of opportunity for partners, and escalating complex issues. They also contribute to internal and external knowledge base articles and communicate new release features to partners.
The Principal Software Engineer I at ConnectWise is responsible for developing high-quality software in compliance with coding standards. They work with cross-functional teams to ensure timely delivery of software deliverables aligned with industry standards. Responsibilities include defining enterprise-level architecture, contributing to migration strategies, building proof of concepts, and ensuring adherence to system architecture and code quality standards.
The Sr. Commissions Analyst at ConnectWise is responsible for ensuring accuracy in contract opportunities within corporate business applications. This role involves analyzing deal values and providing support to cross-functional teams such as payroll and FP&A. The analyst calculates commissions for the sales team, ensures data integrity, and identifies areas for process improvements. Strong attention to detail and knowledge of general quote to cash processes are essential for this role.
The Principal Front-End Engineer I develops, enhances, and maintains high quality front-end code for web applications, ensuring alignment with design and user experience while overseeing projects from documentation to delivery.
The Senior Full-Stack Engineer II is responsible for the overall development and advancement of the front and back-end code for software and web applications. This role works in partnership with the Engineering teams to design, develop, and enhance scalable software solutions for our partners and organization.
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