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Administer and maintain hybrid infrastructure including Windows Server, Microsoft 365, Active Directory/Entra ID, Nutanix, Azure/AWS, backup/disaster recovery, and endpoint management. Monitor performance, implement security controls, support incident/change management, provide Tier II/III escalation, create documentation, assist with automation and on-call/after-hours support, and collaborate with engineering, security, and service desk teams to ensure availability, compliance, and operational efficiency.

Manage negotiation and administration of government service contracts, subcontracts, and teaming agreements. Advise program teams on FAR/DFARS compliance, interface with customers, train staff on contractual obligations, and support contract performance and modifications.

Serve as strategic HR partner for Managed Services: support employee lifecycle, advise leaders on performance management, employee relations, investigations, terminations, workforce planning, and compliance; analyze HR metrics and partner with talent acquisition and legal.

Provide on-site and remote network deployment, installation, configuration, and troubleshooting of routers, switches, and firewalls. Support network security protocols, create configuration documentation, assist Professional Services during installs and national projects, deliver end-user training, and help automate delivery methodologies. Maintain required certifications and support managed services customers. Frequent travel required.

Lead and design security solutions and managed services for clients, oversee implementation and monitoring (SIEM, NGFW, SASE), direct incident response and vulnerability management, develop policies/compliance, mentor teams, and maintain strong client relationships and reporting.

The ServiceNow ITSM Developer role focuses on designing, developing, and enhancing the organization's ServiceNow platform for ITSM capabilities, ensuring effective and user-friendly solutions. Responsibilities include maintaining scalable solutions, configuring ITSM modules, optimizing user experiences, and supporting incident triage and integrations.

As a Trainer, you will evaluate training needs, develop training plans, administer training programs, and report on effectiveness for the Department of Defense.

Designs, implements, and troubleshoots complex enterprise LAN/WAN and SDN solutions across multi-vendor environments. Leads SD-WAN, SD-Access, and SD-Branch deployments, performs migrations and cutovers, integrates next-gen network security, mentors junior engineers, supports pre-sales and SOW/LOE review, and helps automate delivery methodologies. Requires hands-on SDN platform experience and industry certifications.

Administer and secure identity, access management, authentication, and enterprise application platforms. Lead identity lifecycle, privileged access, automation (PowerShell/Power Automate), integrations, and governance. Support compliance, audits, and Tier III escalations while improving reliability across cloud and hybrid environments and collaborating with Infrastructure, Security, HR, and Business teams.