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Manage a large customer portfolio, build relationships with clients, drive retention and upsell initiatives, and lead educational initiatives to enhance engagement.

Lead the implementation of global employee benefits, ensure compliance, manage vendor relationships, and provide insights to leadership on program effectiveness.

Manage and grow enterprise e‑commerce client relationships to increase adoption, retention, and revenue. Develop go‑to‑market strategies, drive upsell/X‑sell, analyze user health, scale operations, run events, and collaborate cross‑functionally to deliver tailored business solutions.

The Business Process Manager will lead process automation initiatives, collaborate with teams, and utilize Microsoft automation tools to enhance operational efficiency in APAC operations.

Lead and execute customer success strategies for high-value B2B clients across regions. Own onboarding, escalations, retention, and account expansion by partnering with sales and product. Use customer feedback and KPIs to drive product adoption, improve processes, and increase revenue through upsell/cross-sell. Build and enable CSM teams with playbooks, training, and data-driven insights.

Own the global portfolio of sales development programs and strategic sales initiatives. Translate sales strategy into roadmaps, govern cross-functional execution, align Sales and Product, orchestrate demand-to-closure campaigns, lead new-product introductions, and develop country and corridor sales strategies. The role requires data-driven funnel instrumentation, executive communication, and influence across a matrixed, multi-region organization.

Leads an autonomous software engineering team developing customer-facing products in a complex payments environment. Responsibilities include people management and development, technical leadership, architecture, design, code quality, production deployment, and collaboration with Product, Design, DevOps, and R&D teams. The manager is expected to maintain hands-on involvement and promote engineering best practices, including testing, code reviews, observability, and agile methodologies.

Supports the customer success team with workshops, events, outreach campaign tracking, QBR preparation, technical issue escalation, and customer collateral such as playbooks and guides. The intern gains experience across customer onboarding, adoption, retention, and expansion while handling administrative and documentation tasks.

Lead architecture and hands-on development of highly available backend platform components. Define APIs, data models, SLOs, observability, security/compliance, and AI-assisted engineering practices while improving reliability, performance, cost, and developer productivity.

Lead design and development of scalable, high-performance backend systems using C#/.NET. Collaborate cross-functionally in agile teams, drive architecture decisions, mentor engineers, and deliver reliable production-ready WebAPI/REST services using relational databases and messaging streams.