The Customer Success Manager will oversee customer engagement, renewals, and satisfaction for schools on the East Coast, managing the entire customer lifecycle from onboarding to renewal. Responsibilities include building relationships, ensuring customer satisfaction, and collaborating with various teams to address customer needs.

The Account Executive at Parallel will be responsible for the full sales cycle in K-12 education, building relationships with school district officials, and driving revenue. This includes prospecting, demos, proposals, negotiations, and closing deals, while collaborating with the customer success team to ensure earnings and follow-up on contract renewals.