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Oversee HRIS administration, employee data governance, benefits operations, compliance reporting, audits, workforce analytics, and HR technology improvements. Manage system configurations, integrations, security, upgrades, benefits enrollments, vendor relationships, data reconciliations, reporting, and internal controls. Partner with HR, Finance, Payroll, IT, Legal, and external providers to improve processes, maintain accurate and secure employee records, support regulatory compliance, and deliver reliable workforce insights.

Maintain HRIS systems and related HR technologies, administer HR department support, and create and distribute complex reports. The role requires office administration, database experience, strong typing, word processing, organization, and communication skills. An associate degree or equivalent HRIS experience is required. Business or human resources training, Spanish bilingual ability, extensive HRIS experience, and nonprofit human services experience are preferred.

Lead benefits, wellness, and HRIS strategy and operations, ensuring compliance, accurate employee records, and strong vendor relationships. Manage benefits team, drive HRIS implementations and data modernization, partner with finance, and support organizational wellness and employee experience.

Partner with department leaders to improve employee experience and engagement. Advise on employee relations, investigations, performance management, and policy compliance. Administer performance systems, track reports, facilitate trainings, conduct exit interviews, analyze trends, and coordinate with HR teams to operationalize HR processes and support program needs.

Manage full-cycle recruitment for high-turnover roles: source via ATS, social media and referrals; screen and interview using behavioral methods; consult with hiring managers; monitor requisitions and metrics; attend college fairs; support paperless onboarding and candidate tracking.

Lead employee relations and engagement to improve staff performance and compliance. Advise managers on policy, communications, and regulatory issues; oversee leaves of absence; support front-line staff and a 24/7 operation; and drive adoption of the performance management system to align departments with organizational goals.

Lead government funding acquisition and retention efforts, managing grant strategy, proposal development, and compliance. Supervise grant-writing staff, cultivate municipal, state, and federal relationships, secure large public-sector grants ($1M+), and support program design and implementation to maximize public funding for homelessness and housing services.

Lead and grow a 13-person IT team; own IT operations, infrastructure, security, budgets, vendors, and business continuity. Execute a 3-year IT strategy emphasizing AI, ensure HIPAA-aware security and data governance, and represent IT to the CFO, executive team, and Board.