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The Portfolio Manager at Shellpoint Mortgage Servicing is responsible for client relationship management, implementing value-add business strategies, overseeing operational risk-management metrics, and managing delegated authority requests for mortgage clients. The role also involves negotiating fee schedules, improving operational efficiency, and leading onsite visits.
The Performance Oversight Coordinator is responsible for preparing, tracking, and compiling client communications and performance results for the foreclosure teams. They also participate in client calls, note deliverables and feedback, ensure timely reporting to clients, and handle client-driven requirements like MFAS directions and open item completion.
Review and complete escrow analysis for mortgage loans in compliance with regulations. Solve problems, process requests, and maintain accurate documentation. Required to work on-site.
The Document Verification Specialist is responsible for reviewing, validating, and executing legal documents related to the foreclosure process. They must ensure compliance with all investor requirements and identify opportunities to drive performance and minimize losses for the company and clients. The role requires in-person presence at the physical office location.
The Correspondence & Dispute Specialist II is responsible for handling Qualified Written Requests, reviewing disputes and complaints, resolving issues, and providing formal responses. Requires knowledge of mortgage servicing, regulations, and related procedures. Must have excellent research, communication, and organizational skills, as well as proficiency in MS Word and MS Excel.
The Correspondence & Dispute Specialist is responsible for handling Qualified Written Requests, reviewing disputes and complaints, researching and resolving issues, and providing formal written responses. Requires knowledge of mortgage servicing, credit reporting, and regulations like RESPA and TILA. Must have excellent communication, research, and organizational skills.
The Registration Analyst is responsible for accepting new loan files, ensuring documentation compliance, and communicating with business partners to resolve discrepancies.
Responsible for overseeing and managing Processing Functions, supervising a team of 5 Processors, ensuring efficiency and quality in loan processing, and supporting Sales and Funding departments. Requires high school diploma, 3+ years of Processing experience, and 1+ years of supervisory experience.
The Mortgage Consultant is responsible for originating various types of loans for existing customers, engaging with consumers to determine their needs, and meeting sales goals. They must have origination experience, an active NMLS license, and strong communication and customer service skills.
Seeking an experienced Cyber Incident Response Manager to lead the incident response team in detecting, responding to, and mitigating cyber threats. Responsibilities include coordinating responses to cybersecurity incidents, conducting investigations, implementing prevention strategies, and training team members. Bachelor's degree in Information Security and a minimum of 6 years of cybersecurity experience, with at least 3 years in an incident response role, are required.
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