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The Verbal Complaint Specialist II resolves consumer complaints related to mortgage servicing by communicating effectively with consumers and coordinating with department leaders for swift resolutions.

As a Jr Mortgage Consultant, you will sell loan products, engage with clients, take applications, and provide superior service while meeting monthly goals.

The Registration Analyst accepts new loan files, audits documents for compliance, performs data entry for underwriting, and communicates with partners about missing information.

The TRAIL program is a rotational leadership development opportunity for recent graduates, focusing on operational roles in mortgage services. It includes training, mentorship, and hands-on experience across various departments.

The Sr Quality Review Specialist reviews mortgage loans for compliance, analyzes audit findings, documents quality reviews, and communicates results to management to ensure superior service and accountability.

The Business Analyst will collaborate with users and analysts to define requirements, develop test cases, plan project execution, and ensure quality deliverables meet business needs.

The TRAIL Rising Leaders Program is a 12-month rotational program for recent graduates focusing on marketing, performance analytics, and creative strategy, providing hands-on experience and mentorship for future leadership roles.

This program is for recent graduates, providing them leadership and management skills through hands-on experience in investor reporting and analysis over a 12-month rotational program.

The WFM & Dialer Operations Specialist optimizes schedules, tracks call center KPIs, manages dialer campaigns, and ensures compliance in a contact center environment.

The Jr. Sales Support Specialist assists in guiding sales applications, managing compliance issues, and supporting the Direct to Consumer Call Center. Responsibilities include fielding inquiries, processing applications, and identifying operational gaps.