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The Principal Customer Success Manager at Automation Anywhere is responsible for driving successful onboarding, deployment, and adoption of technology, communicating realized business value to customers, maximizing contract renewals, developing revenue expansion opportunities, and more. This role requires strong customer stakeholder management skills, business value analysis capabilities, and a solid grasp of Digital Transformation best practices.
Design, implement, and manage hybrid cloud environments, automate infrastructure and platform services in public clouds, design continuous deployment processes, implement security and compliance practices, monitor environments for vulnerabilities, troubleshoot and resolve service incidents, collaborate with software engineering teams.
Technical Support Engineer with 2-5 years of experience in networking, troubleshooting, DB concepts, webservices, and log analysis. Responsibilities include supporting web applications, HA/DR setups, cloud basics, and internal process coordination.
Associate Technical Support Engineer at Automation Anywhere with 2-4 years of experience in technical support. Responsibilities include troubleshooting network failures, web applications, log analysis, and HA/DR setups. Required skills in networking, AD, DNS, SSO, DB Concepts, Webservices, Rest APIs, cloud basics, VM concepts, automation scripting, ticketing tools, and communication.
Design, implement, and manage hybrid cloud environments, deploy infrastructure in Public Clouds using Terraform and Ansible, continuous deployment with Kubernetes and Jenkins, implement security processes and monitoring, troubleshoot incidents, work collaboratively with software engineering.
Seeking a Technical Account Manager to provide end-to-end reactive/proactive case and support escalation management. Responsible for technical advice, expertise to RPA Customer Administration, and coordination of technical activities amongst support, engineering, and end-users. Advocate for customers in support-related matters.
Design and develop cloud applications with a focus on AI-powered process automation. Collaborate with stakeholders to deliver high-quality solutions on time. Mentor team members and champion quality improvements. Strong experience in Java, design patterns, and web application development is required.
Looking for a Senior Manager to lead Technical Excellence teams and manage the interface with Product and Development teams. Implement strategy for Technical Excellence, drive insights for continuous improvement, and collaborate across teams for supportability improvements. Manage a distributed team to provide stellar support experience to the Global support staff and customers.
Join the dynamic sales team at Automation Anywhere as a Sales Account Executive, driving business growth by introducing cutting-edge solutions to organizations and cultivating lasting client relationships. Responsibilities include revenue generation, customer meetings, lead generation, technical expertise, Proof of Concept exercises, RFX responses, solution design coordination, and strategic alignment. Reporting to the Regional VP, Sales in the Southeast Region. Full job description available.
The Partner Account Manager at Automation Anywhere will be responsible for expanding sales volume, managing customer relationships, and driving partner sales business. The role involves supporting sales and development strategies, overseeing projects and customer engagements, and working with partner ecosystem to meet sales targets.
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