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The Technical Customer Success Manager at Brevo is responsible for managing technical portfolios, resolving complex technical issues, driving client satisfaction, onboarding new clients, and identifying growth opportunities. They will collaborate with various teams to ensure client success and deliver product demos and training.

Brevo is seeking a Customer Success Manager fluent in German and English to drive client success by setting goals, monitoring KPIs, and collaborating across departments. The role involves contributing to customer marketing strategies, reporting on KPIs, identifying growth opportunities, and participating in building a global Success framework for Brevo.

As a Product Manager, you will manage the product roadmap, track market dynamics, suggest new features, and facilitate cross-team communication. You will work on product discovery, specifications, and delivery while monitoring KPIs to drive decisions and improve user experience.

As a Procurement Analyst, you will develop and execute procurement strategies, manage supplier relationships, oversee purchasing activities, and drive cost savings while ensuring compliance and sustainability. Your role will include analyzing contracts, negotiating terms, and evaluating supplier performance.

As Legal Counsel at Brevo, you will provide strategic legal advice, draft and negotiate agreements, ensure compliance with regulatory frameworks, analyze legal developments, and manage litigation. This role requires a business-focused mindset and strong skills in communication and collaboration with various stakeholders.

Design, test, and develop robust and scalable PHP solutions for anti-spam/anti-fraud mechanisms. Collaborate with cross-functional teams, troubleshoot and maintain existing tools, and encourage personal initiative in project development. Requirements include 2 years of PHP experience, English fluency, message queuing and caching expertise, and proficiency in Golang. Strong communication, analytical skills, and a passion for learning are also valued.

As a Customer Experience Representative, you will manage client tickets, resolve issues, and enhance customer relations. You will provide outstanding support via email and phone, collaborate with the tech team on bugs, and develop email marketing knowledge.