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The Senior Customer Success Manager ensures client success by managing relationships, strategizing account plans, addressing risks, and advocating for customer needs. They lead a team, monitor performance metrics, and collaborate across departments to enhance client satisfaction and retention.

The Account Manager will manage key customer accounts to drive growth and retention, develop strategies, and maintain strong client relationships, ensuring their success with the company’s products.

The Sales Development Representative will engage inbound leads, conduct outbound prospecting, generate new business opportunities, and achieve sales quotas, while showcasing Simpplr's products effectively.

The Senior Technical Support Engineer will troubleshoot and resolve complex integration issues, act as a technical expert for identity and HRIS systems, and support customer migrations. Responsibilities include debugging, documentation, and cross-functional collaboration.