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As a Technical Account Manager at Altana, you will drive user adoption and ensure customer success by onboarding users, analyzing their experience, managing support requests, conducting business reviews, and collaborating with sales and product teams to expand accounts.

Responsible for all aspects of commercial contracting with a focus on drafting, review, and negotiation of revenue generating contracts. Build and refine processes to support rapid growth and drive negotiations on complex matters. Increase efficiency and success rate of customer sales cycle. Serve as trusted advisor for key stakeholders.

The Senior IT Support Engineer at Altana will provide high-level customer service, maintain the internal service catalog, manage end-user computer lifecycles, troubleshoot network issues, enforce data protection laws, and ensure IT operational efficiency. This role requires a proactive approach to technology and exceptional support skills for internal users.

Hiring for a Senior Manager of Product Marketing at Altana to shape product positioning, execute go-to-market strategies, develop competitive intelligence, lead commercial strategy for new product launches, collaborate with marketing team, and own collateral creation across customer journey.

The Account Executive role at Altana involves building and maintaining relationships with key stakeholders in government sectors, driving revenue growth by aligning solutions with customer needs, managing a significant sales pipeline, and leveraging the CRM platform for accurate revenue forecasting.

Seeking a dedicated Technical Account Manager (TAM) to collaborate closely with Enterprise customers, guiding them in effectively operating Altana's Atlas platform. Responsible for user adoption, product enablement, and value realization to ensure overall customer success. Drive onboarding, assist with analysis, conduct customer calls and reviews, and collaborate with internal teams to drive growth.

The Office Experience Specialist at Altana will oversee office management and operations, enhance employee experiences, manage food and beverage programs, and provide administrative support to leadership. Responsibilities also include planning meetings, managing calendars, and ensuring an efficient office environment during an upcoming transition to a new location.