Top Tech Jobs & Startup Jobs

The Senior Fraud Analyst will support issuing fraud management within a financial technology and payments organization. The provided description does not specify detailed responsibilities or qualifications, which are marked as to be confirmed.

Processes financial and non-financial issuing requests within SLA timelines, handles email inquiries, follows up on approvals, resolves queries and complaints, maintains MIS trackers and scorecards, and ensures compliance with operating procedures and confidentiality requirements. The role requires accurate, deadline-driven processing, customer focus, multitasking, and flexibility to work extended hours or weekends during peak periods.

Manages client and operational escalations within card and payment processing operations. Coordinates internal and external stakeholders to investigate and resolve issues, tracks cases through closure, conducts issue-review meetings, and provides performance updates and KPI dashboards. Leads team performance reviews, identifies training needs, and supports continuous improvement initiatives to improve service quality, productivity, and client satisfaction.

Leads accounts payable and receivable operations, collections, supplier and customer disputes, cash flow forecasting, working capital optimization, financial controls, audit activities, reporting, and risk mitigation. Manages and develops the finance team, drives automation and process improvements, monitors KPIs, and partners with Treasury, procurement, commercial, operational, and customer service stakeholders.

Analyze and optimize pricing strategies in the acquiring payments domain. Responsibilities include monitoring fee adjustments, assessing revenue impacts, supporting system changes and testing, developing net revenue models and dashboards, analyzing market and competitor data, supporting month-end activities, and contributing to pricing governance and tender negotiations. The role also handles pricing queries, delivers training, and maintains pricing resources.

Leads pricing, interchange, commercial strategy, and revenue growth initiatives for the merchant acquiring business. Responsibilities include market segmentation, go-to-market optimization, sales performance, merchant pricing and bundling, profitability analysis, dashboards, forecasting, onboarding improvements, CRM adoption, and cross-functional alignment. The role advises senior leadership and manages a commercial excellence team while driving growth, retention, productivity, and operational effectiveness across SME and enterprise merchant segments.

Extract, transform, analyze, and interpret data to deliver recurring and ad hoc reports, dashboards, and actionable insights. The role supports product, commercial, operational, and merchant-facing decisions; evaluates product performance and features; ensures reporting accuracy; and improves data workflows. Strong SQL, Python, Excel, and AWS QuickSight skills are required, along with clear communication and stakeholder collaboration.

Processes and posts daily client and third-party settlements within service-level agreements. Maintains accounting entries, performs reconciliation clearing, handles rejects and reprocessing, updates management reports and dashboards, resolves settlement queries, monitors discrepancies, supports compliance, and escalates issues. The role also contributes to backup coverage, process improvements, templates, automation, and macros while maintaining accurate and confidential customer information.

Provides live support for the TW-Online authorization system, troubleshooting application issues, managing user access, supporting system operations and enhancements, documenting resolutions, preparing performance reports, training users, ensuring scheme compliance, and coordinating with clients, vendors, and cross-functional teams.

Manages IT systems and infrastructure personnel, projects, budgets, standards, vendors, and operational procedures. Designs, deploys, and supports VMware virtualization, Windows servers, Active Directory, directory services, PKI, DNS, security, backup, disaster recovery, and business continuity solutions. Ensures high availability, monitors system performance, performs upgrades, maintains compliance with PCI DSS and related standards, and recommends infrastructure improvements aligned with business needs.