Top Tech Jobs & Startup Jobs

Monitor 24/7 card transactions, review alerts from fraud detection tools, identify and act on fraudulent trends, contact cardholders, notify client banks, escalate critical issues, compile and publish issuing reports, ensure SLA and audit compliance, support ad-hoc management tasks, and maintain confidentiality and high integrity.

Perform daily settlement and reconciliation tasks for card transactions, process end-of-day closings, send and verify files with card schemes and banks, handle chargebacks and fee collections, act as maker/checker, respond to bank inquiries, follow regulatory mandates, use RPA for process checks, and support unit manager including work on nights and public holidays.

Manage daily POS deployment operations: release, track, verify and reconcile POS terminals; coordinate field engineers and agents; handle merchant inquiries and escalations; maintain tracking records, monthly reviews, archival, and invoice reconciliation.

Serve as a strategic HR partner to assigned departments, driving workforce planning, talent management, employee relations, performance and change management, HR program implementation, and HR analytics to improve engagement and align HR strategies with business goals.

Provide first-line and escalated support for the authorization (TW-Online) system: troubleshoot issues, enforce scheme compliance, manage user access, produce reports, document actions, train users, liaise with clients and vendors, and review team activities.

Lead design, administration, and improvement of Windows infrastructure and end-user virtualization. Own AD, DNS, Exchange, clustering, SQL HA, IIS, Citrix CVAD, patching, and vulnerability remediation. Act as escalation point, mentor engineers, produce runbooks, and ensure secure, highly available services and audit readiness.

Lead end-to-end delivery of a portfolio of payments and fintech projects across Africa. Manage planning, execution, budgets, risks, stakeholders, UAT/certification, go-lives, and post-go-live stabilization while driving quality, reporting, and commercial outcomes.

Monitor ATM statuses, open and dispatch tickets to vendors and internal teams, follow up until resolution, perform minor first-line fixes via ATM switch/remote connections, report cash issues, run queries to identify errors, and ensure SLAs and handovers are maintained.

Provide CMS support to banks: analyze and resolve complaints, manage and update Jira issues, liaise with vendors, perform testing and vendor upgrades, document and train, and support pilot phases and bank statements.

Lead product strategy, GTM, and advisory for Enterprise Fraud Management, Decision-as-a-Service and 3DS/Biometric solutions. Support presales, partner negotiations, product commercials, roadmaps, and cross-functional delivery while engaging clients and regional tech teams to optimize deployments across banks, fintechs and telcos.