Top Tech Jobs & Startup Jobs

Leads complex, cross-domain business analysis initiatives; scopes work, coordinates Business Analysts, manages senior stakeholders, and ensures requirements remain coherent through delivery. Builds business architecture through capability, process, organizational, systems, and data-flow models. Establishes BA standards, governance, methodology, competency frameworks, and UAT practices while coaching practitioners and reviewing analytical outputs across the organization.

Lead and manage global payroll operations across US, EMEA, and APAC. Oversee a distributed payroll team, ensure compliance and SOX controls, drive process improvements and system implementations, coordinate with HR/Finance, resolve escalated payroll issues, and provide reporting and analysis to support financial close and forecasting.

Supports sales teams through Salesforce CRM management, sales pipeline setup, contract and order processing, product setup, data quality management, reporting, forecasting support, and administrative coordination. The role liaises with customer service, billing, and event operations teams, resolves Service Cloud cases, processes complex contracts, and provides accurate sales data and analysis.

Leads complex, cross-domain business analysis initiatives and coordinates Business Analysts across design and implementation. Owns requirements coherence, feasibility analysis, stakeholder engagement, UAT planning, and analytical quality. Builds business architecture through capability, process, organizational, system, and data-flow models. Jointly establishes BA methodology, standards, governance, competency frameworks, and community practices while coaching analysts and partnering with enterprise architecture, technology leadership, and senior business stakeholders.

Provides timely, empathetic B2B customer support through email and other channels. Troubleshoots product and account issues, documents interactions, escalates complex cases, follows up on resolutions, and contributes to knowledge-base and process improvements. Partners with Customer Success and internal teams while meeting response-time, resolution-rate, satisfaction, and SLA targets. Requires working the 4:00 p.m. to 1:00 a.m. MYT shift, with possible schedule changes for regional coverage.

Commission and manage academic and professional psychology books (research methods, introductory, comparative). Drive frontlist production, meet commissioning and revenue targets, work with authors and global editorial, production, marketing, rights and sales teams, attend events to build relationships, and contribute to list strategy and commercial growth.

Sell delegate places and training courses by phone, advising clients on suitable events and cross-selling across portfolios. Make high-volume outbound calls, follow up leads, support revenue collection, report on campaign progress, benchmark competitors, and collaborate with production, sales and marketing teams to align sales activity with event needs and maximise long-term revenue.

Supports complex B2B sales by serving as a digital product expert and proposal strategist. Develops proposals, RFP responses, presentations, customized solutions, and customer value propositions for academic and adjacent-sector clients. Partners with account managers to identify opportunities, advance sales cycles, manage pipelines, provide technical guidance, position products competitively, and drive revenue for eBooks, databases, curated collections, and digital learning platforms.

Build and maintain scalable full-stack software for cloud-based platforms. Responsibilities include production coding, architecture contributions, AI-assisted development, CI/CD, infrastructure as code, automated testing, monitoring, security-by-design, and cross-functional collaboration. The role also involves technical decision-making, removing delivery blockers, improving engineering practices, and supporting continuous refactoring and technical debt reduction.

Oversee book production from receipt of unedited manuscripts through final delivery. Coordinate external project managers, maintain databases and schedules, perform quality control, manage budgets and invoices, liaise with authors and internal teams, and complete multiple tasks to deadlines. Full training is provided.