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Provide timely customer support via email and phone for German-speaking customers across Europe; troubleshoot, document, escalate issues, create and track tickets, and act as internal operational product knowledge point.

Lead and standardize flights inventory operations, using data and AI to improve accuracy and reliability. Define standards, drive automation and reporting, influence product/tooling, mentor teammates, and build governance for scalable, low-error airline content.

The Senior Business Travel Consultant will provide exceptional travel support for VIP customers, manage complex itineraries, and ensure high-quality service while utilizing GDS platforms like Amadeus.

As a Customer Care Specialist, you'll respond to inquiries, troubleshoot issues, document interactions, and maintain customer support for clients in Europe, primarily in Germany and Switzerland.

Drive outbound prospecting and qualify leads for Sales Executives in the Spanish market. Run multi-channel outreach (phone, email, social), schedule demos, articulate Perk's value to prospects (including C-level), use Salesforce to manage pipeline, collaborate cross-functionally, and learn SaaS corporate selling and travel tech landscape.

Lead the Sales Operations team, optimize sales processes, implement methodologies, manage stakeholder engagement, and drive operational excellence across the sales funnel.

The Senior Manager, Sales Operations will lead the Sales Operations team, drive operational excellence, oversee the sales funnel, and improve sales processes. They will collaborate with various departments to optimize sales performance and manage a team of operations professionals.

Own web request intake, technical scoping, triage, backlog management, and coordination between developers and business stakeholders. Build and deploy pages in Storyblok, perform technical and cross-browser QA, support CRO and A/B testing, maintain briefing standards, and provide status and pipeline reporting. The role requires strong web production knowledge, HTML/CSS literacy, CMS experience, project-management judgment, and effective communication with technical and non-technical teams.

Lead and develop a team of ~8-10 software engineers, owning delivery, career growth, architecture decisions, and roadmap planning with Product. Drive recruitment, performance reviews, processes for scalable, highly available features, and promote AI-augmented development workflows to improve efficiency and product outcomes.

Manage a portfolio of longtail DACH accounts as primary contact, balancing proactive relationship management and reactive support. Drive retention, expansion, and cross-sell between Travel and Spend, understand Perk products to maximize customer value, and collaborate cross-functionally to resolve issues and identify growth opportunities.