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Leads complex enterprise customer onboarding and SAP Spend and Invoice implementations, including ERP integrations, custom workflows, compliance frameworks, and platform configuration. Manages CFO-level stakeholders, IT teams, consultants, and internal implementation resources. Provides finance and compliance guidance, coordinates change management, drives adoption, mentors implementation staff, and contributes to global implementation methodology.

Build, maintain, and troubleshoot workflow automations, integrations, and AI-enabled solutions that reduce manual effort for Customer Care teams. Translate operational challenges into scalable technical designs, collaborate with stakeholders across business and engineering functions, support automation roadmap initiatives, and ensure solutions are reliable, documented, maintainable, and user-friendly.

The Revenue Operations Manager will develop revenue analytics across Salesforce and Looker, build dashboards and automated insights, support revenue leadership with analysis and recommendations, and help manage forecasting cadence. Responsibilities include defining analytics strategy, improving reporting, producing recurring insights, conducting pipeline and forecasting analysis, tracking forecast accuracy, and partnering with global sales leaders on planning and business reviews.

Supports the Revenue team by creating and maintaining Looker reports, dashboards, and visualizations. Gathers, cleans, and analyzes data from multiple sources to identify operational insights, maintain data accuracy, and improve revenue performance. Enables non-technical stakeholders to use reporting tools, supports leadership performance reviews, and provides ad hoc analysis for process improvements. Uses AI tools to accelerate data cleaning, reporting, documentation, and insight summarization.

Respond to customer inquiries by email and phone, troubleshoot and resolve issues, document interactions, create tickets, escalate complex cases, and track incidents through resolution. The role supports customers across Germany, Switzerland, and Europe while serving as an internal knowledge resource for software operations. Success requires a structured, detail-oriented approach, high-volume task management, and fluent English.

Provide elite end-to-end corporate travel support for executive and VIP travelers, managing complex itineraries, bookings, disruptions, and bespoke requests across phone, chat, and email. Deliver personalized recommendations, maintain strong CSAT, meet productivity and SLA targets, and build trusted relationships with senior stakeholders. The role requires confident GDS usage, polished communication, sound judgment, discretion, and calm decision-making in high-pressure situations.

Provide first-line IT support with emphasis on macOS troubleshooting, hardware lifecycle (procurement, deployment, inventory, loaner pool), repair and warranty coordination, AV and accessories management, IT onboarding, device provisioning/shipments, office moves, and proactive hardware refresh planning.

Serve as the primary data consultant for a business domain, translating stakeholder needs into prioritized data product requirements, conducting lightweight ad-hoc analysis (SQL, Looker), triaging requests, tracking business value and ROI, and enabling teams to self-serve while ensuring data quality, adoption and measurable impact.

Serve as the primary data consultant for a business domain: define data strategy, shape and prioritise demand, triage ad-hoc requests, perform lightweight SQL/Looker analysis, track value realization, and drive adoption and data literacy across stakeholders while partnering with Data teams to deliver scalable data products.

Own the full B2B sales cycle across Growth Markets, including outbound prospecting, discovery, demonstrations, negotiation, and closing. Build and manage pipeline, tailor consultative solutions to customer needs, engage senior stakeholders, and maintain accurate opportunity data in Salesforce and Gong. Collaborate with SDRs, adapt sales approaches across countries and cultures, and consistently achieve targets while delivering a strong customer experience.