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Build and scale Allego's customer education programs and systems. Create self-service resources, learning paths, certifications, videos, webinars, and workshops. Collaborate with Customer Success, Product, Marketing, and Enablement to increase adoption, engagement, and customer value while owning enablement tooling and program execution.

The Senior Engineering Manager leads engineering teams in building and scaling a SaaS platform, ensuring delivery excellence, team development, and cross-functional collaboration, while enhancing platform reliability and innovating through AI.

Lead strategy and execution for customer community, advocacy, review-site programs, customer communications, and roundtables. Drive engagement campaigns, manage review-platform initiatives, collaborate cross-functionally with Customer Success, Sales, Product Marketing, Events, and Marketing Operations, and use performance data to optimize programs and surface customer insights and proof points.

The Senior Customer Success Manager at Allego drives customer adoption and usage of the Allego platform, ensuring satisfaction and promoting expansion through strong relationship management and project oversight.

The Customer Success Coordinator will assist in post-implementation support, provide customer service, manage interactions, and contribute to user engagement initiatives.

The Senior Sales Development Representative drives go-to-market strategy, prospecting into accounts, qualifying leads, mentoring junior SDRs, and hitting sales targets.

The Account Manager will support and grow customer relationships, implement strategies for customer engagement, and drive revenue growth through sales and expansion initiatives.

The Account Manager will drive sales growth, manage key customer relationships, and implement strategies to expand customer usage of Allego's SaaS platform.

Manage a portfolio of post-sale SaaS customers through onboarding, implementation, training, adoption, and expansion. Serve as trusted advisor, drive product adoption and ROI, coordinate with Sales and Product, execute proactive outreach, and handle references and case studies to maximize retention and growth.

Design, build, and deliver web features across the product; collaborate with product management; review code and mentor engineers; improve technical stack and processes; maintain tools and infrastructure.