Top Tech Jobs & Startup Jobs

Supports and maintains a global SaaS platform across AWS and Azure in a 24x7 rotational environment. Responsibilities include production monitoring, incident management, troubleshooting, cloud infrastructure administration, observability, root cause analysis, disaster recovery, security and compliance processes, customer communications, documentation, and operational improvements. The role requires Linux, Kubernetes, monitoring, logging, API troubleshooting, and cloud operations expertise.

Provide customer-focused application support for SaaS products in a global 24x7 environment. Own incidents and service requests, troubleshoot applications using logs, APIs, configurations, data, and monitoring tools, meet SLAs, communicate with customers, and coordinate escalations. Support L1 or L2 responsibilities based on experience, including complex incident analysis, root-cause investigation, documentation, knowledge sharing, major incident response, and continuous improvement. The role requires shift work, including weekends and holidays.

Supports daily moderation operations by conducting quality checks of AI and human moderation, monitoring escalated and complex reviews, answering moderator questions, reinforcing policies, identifying trends, and recommending process improvements to the Moderation Manager.

Reviews product images and packaging, captures and verifies product attributes, proofreads records, audits data for accuracy, and meets daily quality, productivity, typing-speed, and timeliness goals. The role requires accurate data entry, strong English comprehension and communication, advanced proofreading, attention to detail, adaptability, and familiarity with varied product types and brands.

Own the health, implementation, growth, and defense of Syndigo’s enhanced content retailer network. Manage retailer and manufacturer relationships, script deployments, integrations, audits, reporting, escalations, business reviews, and expansion opportunities. Partner with Sales, Customer Success, Product, Engineering, and Support to improve content syndication performance, resolve technical issues, strengthen retailer adoption, and identify revenue opportunities. The hybrid Bangalore role requires two office days weekly and European-hours availability.

The Senior Compensation and Benefits Specialist manages total rewards programs across Europe and India, including benefits, leave administration, compensation cycles, job evaluations, market benchmarking, vendor relationships, compliance, audits, and employee communications. The role partners with HR business partners, talent acquisition, leaders, and employees to provide guidance, improve programs, support mergers and acquisitions, and ensure consistent, competitive, and legally compliant rewards practices.

Lead strategy and execution for PXM platform features using an AI-Driven Development Lifecycle. Define requirements, build POCs/prototypes, partner with engineering, drive releases, coordinate launches, train users, and advance AI and autonomous agents to automate workflows and improve data quality and customer productivity.

Lead concepting and execution of high-quality, on-brand visual design across digital, web, campaigns, events, and marketing. Maintain and evolve brand identity, design systems, and templates. Collaborate with marketing, product, and sales, present concepts to stakeholders, manage multiple projects, and work with external vendors. Drive motion graphics/video work, leverage market insights, and champion AI to scale creative workflows.

Leads presales activities for complex enterprise opportunities, partnering with sales and solution teams to deliver tailored demonstrations, technical workshops, RFP responses, and solution discussions. Translates customer requirements, data challenges, integration needs, and technology landscapes into value-focused Syndigo solutions. Provides expertise across PIM, MDM, PXM, syndication, data governance, APIs, enterprise integrations, and digital commerce while serving as a senior technical resource and subject matter expert.

Lead and grow an 8–12 engineer team to deliver scalable, reliable SaaS systems. Manage hiring, performance, sprint planning, architecture reviews, CI/CD, observability, and technical debt reduction. Partner with Product, Design, QA, and DevOps to prioritize roadmap items and drive engineering best practices, operational excellence, and continuous improvement.