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The Operations Support Manager will oversee partner fulfillment centers, provide training, ensure operational excellence, and support both 3PL partners and internal stakeholders to meet KPIs and SLAs.

The Senior Manager, Client Acquisition leads a team of Account Executives, focusing on client acquisition strategies, team performance management, sales pipeline forecasting, and cross-functional collaboration to drive revenue growth.

As a Technical Solutions Engineer II, you'll support end user computing solutions, assess technology needs, implement new technologies, and troubleshoot hardware/software issues in a cloud-first environment.

The ICQA Associate monitors inventory activities, investigates discrepancies, performs cycle counts, and ensures timely communications regarding inventory for efficient order fulfillment.

The Business Development Representative role involves identifying and qualifying new business opportunities, making outbound calls and emails, scheduling demos, and exceeding sales quotas. Representatives work closely with Account Executives to assess client needs and report to the Business Development Manager.

The Operations Support Manager is responsible for partner fulfillment center development, project management, training, and maintaining performance standards to enhance operational efficiency within ShipBob's network.

The Senior Safety and Compliance Specialist ensures ShipBob's compliance with UK/EU product safety, supports Dangerous Goods management, and liaises with authorities for regulatory matters.

Embed with operational teams to identify and automate manual workflows using AI agents and code. Design, prototype, validate, and productionize agentic workflows with logging, monitoring, and guardrails. Collaborate with Product and Engineering, publish reusable automation modules, and iterate quickly based on user feedback.

Lead design and rollout of fulfillment processes (Inbound, Outbound, VAS/B2B), develop SOPs and training, use data to drive improvements, coordinate between Product/Engineering and Operations, travel extensively to certify and support ShipBob and partner sites, and deliver reports to improve operational performance.

The Operations Support Manager oversees the performance of partner fulfillment centers, ensuring successful integrations, project management, training, and adherence to KPIs while traveling to various sites as necessary.