Top Tech Jobs & Startup Jobs

As a Customer Experience Architect at Intercom, you will lead customers in transforming their support operations by integrating AI-driven solutions, conducting workshops to align on goals, and designing customized support models. You will provide data-driven recommendations to enhance customer experiences and promote continuous improvement.

As a Customer Experience Architect, you will lead the transformation of customer support through AI-driven strategies, helping clients enhance service delivery and streamline operations. You will conduct workshops, design customized support models, and provide data-driven recommendations to improve customer interactions and operational efficiency.

As an AI Agent Deployment Architect, you will optimize deployment of AI solutions, conduct customer discovery sessions, develop tailored deployment plans, and drive the adoption of Knowledge Management best practices to enhance customer service deployments.

The AI Deployment Architect will optimize the AI Agent deployment playbook, conduct discovery sessions with customers, develop tailored deployment plans, and guide organizations in adopting knowledge management practices. Collaborating with internal teams and analyzing customer data are key responsibilities to enhance support organization transformations.

As a Technical Support Engineer at Intercom, you will assist customers in integrating Intercom into their products, diagnosing issues, and ensuring a seamless experience. This role involves direct communication with customers, providing technical support, and collaborating with product teams to enhance product usability and effectiveness.

The Senior Technical Program Manager will drive high-impact initiatives by facilitating collaboration between engineering, operations, and product leaders. Responsibilities include ensuring projects have clear goals, documenting specifications, adapting processes for efficiency, and building scalable systems to enhance operational excellence for the company's go-to-market strategies.

The Senior Technical Program Manager will drive high-impact initiatives, collaborating with engineering and product leaders to remove roadblocks and ensure project success. This role involves creating flexible processes, maintaining clear communication, and adapting strategies for effective execution of company-wide programs, all aimed at enhancing operational efficiency and achieving business objectives.