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As a Staff Backend Engineer, you will design, implement, and maintain backend services, optimize storage solutions, collaborate with teams, and improve system architecture for customer engagement platforms.

As the Founding Conversational Designer, you'll shape AI solutions for EMEA, managing AI delivery projects, collaborating cross-functionally, and ensuring customer success.

Own partner relationships and enablement for Crestaplatform, driving onboarding, technical enablement, joint GTM strategies, solution integrations, and revenue acceleration while coordinating Product, Sales, and Services to improve partner performance and adoption.

Build and maintain responsive, production-scale frontend web applications for an AI Receptionist product. Design UI for configuring conversational agents, integrate with backend services (APIs, WebSockets, streaming), optimize performance and accessibility, establish frontend architecture and best practices, and mentor engineers.

Own complex enterprise SaaS deals from pricing and quote through final signature. Partner with Sales, Finance, Legal, Security, and RevOps to structure deals, manage approvals, improve quote-to-cash processes, optimize CPQ and Salesforce systems, lead UAT and tooling rollouts, analyze deal outcomes, train Sales, and maintain deal strategy documentation.

Own complex enterprise SaaS deals from quote through signature, partnering with Sales, Finance, Legal, Security, and RevOps. Develop pricing models and commercial terms, manage approvals, analyze deal outcomes, and ensure alignment with revenue recognition and financial goals. Improve quote-to-cash processes, define system requirements, support Subskribe, CLM, and Salesforce enhancements, lead UAT and rollout, standardize workflows, and train Sales on deal construction and pricing strategy.

The VP of Partnerships, EMEA will lead partnership strategies to drive customer acquisition and revenue growth through strategic partnerships, focusing on collaboration with Sales, Product, Marketing, and Customer Success teams.

The role involves designing and maintaining infrastructure, ensuring the reliability of Kubernetes clusters, automating operations, and supporting machine learning infrastructure.

Customer-facing role deploying and optimizing AI Agents across the customer lifecycle. Define customer AI roadmaps, iterate prompt and context engineering, run evaluations and A/B tests with Forward-Deployed Engineers, leverage conversation-discovery tools and data analysis, and improve agent development and deployment playbooks.

Lead earned media and PR for Cresta: build relationships with top business and tech journalists, drive media strategy for announcements, prepare executives for interviews, draft press materials, partner cross-functionally, and secure awards and speaking opportunities to elevate thought leadership and brand.