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Collaborate globally to build scalable products and services using new technologies. Work on reliability, performance, and automation. Develop backend services and integrate with external email services. Utilize data and machine learning to improve customer support agents' productivity.

Senior Database Engineer role at Zendesk responsible for maintaining high reliability and performance of database environment, implementing security protocols, developing cloud infrastructure, backups, and recovery processes. Required experience with MySQL/PostgreSQL architecture, automation, scripting, SQL, NoSQL, Terraform, Cloud database technologies, Docker, Kubernetes, and DataDog. Preferred knowledge in sharded database environments, Terraform, and NoSQL databases.

As a Senior Data Quality Specialist, you will troubleshoot CRM data quality issues, maintain customer data standards, apply third-party reference data, and collaborate with teams to define data needs. You will also document data quality processes, develop dashboards, and lead operational initiatives to ensure high data quality in Salesforce.com.

The Senior Enterprise Account Executive at Zendesk is responsible for driving revenue growth by acquiring new Enterprise customers, nurturing relationships with existing ones, and optimizing account revenue. The role includes leading complex sales cycles, collaborating with internal teams, and leveraging data insights to enhance client retention and expansion strategies.

The Employee Experience Partner will enhance employee experience and drive cultural initiatives across a global workforce by developing HR projects, implementing change management strategies, and integrating diversity, equity, inclusion, and belonging principles. Responsibilities include conducting employee surveys, collaborating with leadership, fostering an inclusive workplace, and establishing performance metrics to measure initiative effectiveness.

The Senior Marketing Operations Specialist at Zendesk focuses on optimizing and scaling lead management processes. Responsibilities include managing marketing operations projects, partnering with various teams, providing performance insights, and innovating marketing operations strategies while leveraging expertise in key marketing technologies.

As an SMB Account Executive, you will focus on driving revenue growth by acquiring new customers and expanding existing accounts. This involves managing customer relationships, leveraging data insights for prospecting, and collaborating with internal teams to enhance sales strategies. You will also be responsible for forecasting sales and meeting KPIs.