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Responsible for leading Zendesk's global certification programs, managing LMS infrastructure, and optimizing certification lifecycle operations to enhance learner experiences and drive measurable improvements.

The Customer Success Manager will drive AI adoption, build strategic partnerships, manage customer relationships, and leverage data for insights to ensure customer success in a rapidly evolving market.

As a Frontend Software Engineer, you will build and maintain UIs for Zendesk's AI-powered Workforce Management product, collaborating with cross-functional teams to enhance user experiences and improve agent productivity.

The Revenue Recognition Manager ensures ASC 606 compliance, advises on revenue recognition, analyzes data, improves processes, and supports financial reporting and audits.

As an SMB Account Executive, you will drive revenue growth by acquiring new customers and managing relationships, focusing on the Greater China Region.

The Director of Software Engineering will lead global platform teams, drive API-first architecture, manage technology products, and ensure operational excellence while mentoring engineers and aligning strategies with AI and product requirements.

As a Premier Support Engineer, you will provide top-tier technical support to Zendesk's Premier customers, managing issues, guiding customers, and coordinating with internal teams effectively.

The role involves developing and deploying ML solutions, focusing on LLMs and deep learning, while ensuring alignment with business objectives and tech best practices.

The Sales Development Representative is responsible for engaging potential customers, managing inbound marketing leads, and scheduling meetings for the sales team to drive revenue in the Japanese market.

The Director of IT Finance leads a team to optimize financial processes, focuses on R2R and S2P streams, and drives systems transformation and operational innovation through technology and team leadership.