The GSOC Operator at HiveWatch is responsible for proactively supporting multiple clients through emergency and non-emergency security operations, event dispatching, and notification services. They must demonstrate strong customer service skills, prioritize effectively under stress, collaborate with leadership teams, and maintain composure during critical incidents.

As a Software Engineer in System Operations at HiveWatch, you will enhance cloud infrastructure and deployment processes using modern practices. Your responsibilities include improving system reliability, scalability, and maintaining CI/CD pipelines across various environments, while participating in the full software delivery lifecycle. You will also support customer environments and contribute to delivering platform features.