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Provide frontline technical support for Commure products, diagnosing and resolving software, mobile, network, and EHR integration issues. Triage incidents, use logs and monitoring tools for root-cause analysis, document work in Zendesk/ClickUp/Retool, coordinate escalations with Engineering/Product/Operations, support product launches, and maintain SLA adherence and knowledge base content.

As a Senior Fullstack Engineer, you'll design and develop healthcare AI applications, architect scalable solutions, collaborate with teams, and optimize performance.

Research and productionize emerging AI capabilities for healthcare: build orchestration infrastructure and channel adapters, chain LLM tool calls, deploy browser agents and self-improving harnesses, and turn prototypes into production. Own product lifecycle from ideation to customer delivery, establish best practices for quality, testing, deployment, and observability, and collaborate with product, design, and clinical teams in a fast-moving environment.

Work directly with engineering to identify systemic application security gaps, build SAST/SCA tooling and custom static analysis, perform secure code and design reviews, threat model new features (including agentic AI/LLM systems), and present security posture to enterprise healthcare customers.

Sell Commure's AI-powered healthcare platform by owning full sales cycle, building stakeholder relationships, designing consultative solutions, meeting revenue targets, managing pipeline in Salesforce, generating new business, and coordinating cross-functionally to ensure smooth post-close experiences.

Lead and grow an R&D engineering team that scouts emerging AI capabilities, research-to-productionizes LLMs and agents for healthcare, own backend systems and agent infrastructure, partner cross-functionally, prioritize projects, ensure system reliability, and coach engineers to deliver platform-scale products.

Design, build, and operate cross-team authentication, authorization, and platform frameworks. Improve performance, scalability, observability, CI/CD, and developer productivity. Lead multi-system initiatives, mentor engineers, and ensure secure, reliable, compliant platform services.

Build and maintain end-to-end RCM web products and infrastructure supporting thousands of practices. Work across frontend and backend, scale web infrastructure, ensure seamless UX, collaborate in a fast-paced team, and deliver production-quality features using the stated tech stack.

Lead architecture and technical direction for data integrations moving clinical and financial data at scale. Design orchestration, pipelines, data stores, observability, security/compliance, and mentor engineers while owning end-to-end cross-system initiatives and reliability.

As a Senior Product Manager, you will lead product development for AI-powered healthcare tools, collaborating with stakeholders to enhance provider workflows and delivering impactful features from discovery to launch.