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The Senior Site Reliability Engineer is responsible for incident management, observability, automation, and collaboration with product engineers to maintain resilient production services.

As a Senior Site Reliability Engineer at PandaDoc, you'll manage incident processes, maintain observability stacks, and ensure production reliability while mentoring team members.

The Senior Site Reliability Engineer will manage incident processes, maintain service reliability, and contribute to production services' performance, while mentoring junior engineers.

As a Senior Site Reliability Engineer at PandaDoc, you'll manage incident processes, maintain observability tools, develop reliability automations, and collaborate with engineers to ensure high service performance.

As a Commercial Account Manager, you will drive revenue growth through strategic account management, enhance customer retention, and collaborate with cross-functional teams to deliver value to clients.

Own the technical sales cycle for complex, multi-stakeholder SaaS deals: discovery, solution design, customized demos, and close. Design and implement integrations, CPQ, APIs, and automation; lead technical discussions with business and engineering stakeholders; build relationships, surface risks and product feedback, and apply AI-assisted workflows to increase efficiency.

Partner with AEs to run the full technical sales cycle: discovery, solution design, demos, and close. Map customer contract workflows into PandaDoc solutions, lead consultative discovery, build outcome-driven demos, surface deal risks, and develop AI-powered automation and integrations across CRMs and APIs.

The Director of Partnerships will lead the strategy and execution of the partner ecosystem to drive revenue and adoption, manage cross-functional collaboration, and develop a high-performing team.

Lead PandaDoc's organic social strategy and execution across LinkedIn, YouTube, Instagram, X, and others. Produce short-form video and graphics, manage influencer and executive content programs, run social listening and community engagement, align organic with paid social, and build performance reporting and systematic experiments to improve reach and engagement.

Design, build, and deploy predictive GTM models (LTV, attribution, propensity). Lead experimentation and causal analyses, define KPI measurement frameworks, partner with Data Engineering, and translate statistical insights into actionable recommendations for Sales, Marketing, and Customer Success.