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Provide L2 desktop ICT support, ensuring customer satisfaction through incident management, troubleshooting hardware/software issues and maintaining ITSM records.

Provide Tier 1 and Tier 2 support, troubleshoot hardware/software issues, assist with network connectivity, and escalate complex problems.

Provides Tier 1 and Tier 2 support, troubleshooting complex issues with hardware, software, communications, and network connectivity, while assisting L1 and L2 agents.

Provides Tier 1 and Tier 2 support by troubleshooting complex issues with hardware and software, assisting with network connectivity, and resolving client incidents effectively.

This role involves providing Tier 1 and Tier 2 support, troubleshooting hardware/software issues, resolving connectivity problems, and assisting agents with client incidents.

The Principal Engineer will lead the Attack Surface Management team, focusing on reducing attack surfaces through collaboration, automation, and security process enhancement in cloud environments.

The Lead Technical Field Engineer provides installation and support for complex client systems, ensuring hardware and software functionality through troubleshooting and repair.

The role involves managing and configuring Hyper-Converged Infrastructure, VMware environments, and Windows Servers, while ensuring ITIL-aligned service delivery and documentation management.

The Automation Engineer is responsible for writing automated tests, leading projects, and ensuring quality in software development. Key skills include programming, cloud platforms, and DevOps practices.

The role involves designing and implementing Windows 11 environments, managing MECM and Intune systems, performing BAU support, and collaborating with teams for service enhancements.