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Develop internal systems for FortiGuard Labs including data processing pipelines and web interfaces to streamline operations. Work primarily with Python, web frameworks, Linux, and networking; interest in computer security is highly desired.

Drive new customer acquisition and manage renewals within an assigned territory through outbound outreach, lead qualification, appointment setting, pipeline generation in Salesforce, small-deal management, partner collaboration, and meeting sales activity metrics.

Serve as primary technical advisor for strategic enterprise customers, proactively troubleshoot Fortinet security products, reproduce environments in lab, drive incident resolution, provide technical recommendations and best practices, manage customer communications, produce service reports, and liaise with R&D for hardware/software issues.

Support account managers with SFDC pipeline management, quoting/pricing, renewals, tender responses, customer service, and end-to-end sales for low-to-mid opportunities while building partner and customer relationships.

Drive new customer acquisition and manage small deals and renewals within an assigned territory. Generate leads via outbound calls, email, and social media; qualify prospects; set appointments; create and track opportunities in Salesforce; collaborate with field sales, channel partners, and marketing; support demos and customer satisfaction; and meet sales activity and revenue targets.

Troubleshoot and resolve complex system-level issues across kernel-to-application layers, optimize OS performance, maintain OS-related software components, collaborate with hardware team for new platform delivery, and apply deep Linux kernel and networking expertise.

Pre-sales systems engineer supporting technical qualification of leads, acting as primary technical resource on sales calls, and educating customers on product features, integration, and networking/security solutions. Post-sales, serve as lead technical contact for accounts, coordinate with support and engineering to resolve issues, and provide customer training and technical assistance.

Manage and grow strategic enterprise accounts by selling Fortinet network security solutions. Build pipeline, qualify opportunities, lead proposals/RFI/RFP responses, onboard clients, negotiate contracts, forecast sales, and travel across the territory to support deals and deployments.

Provide technical support for Fortinet FortiGate firewalls, troubleshoot customer issues via phone/remote sessions, reproduce and test issues in lab, recommend fixes, and escalate software/hardware bugs to R&D.

Design, implement, test, and troubleshoot infrastructure and platform services (OpenStack, Kubernetes, databases) on cloud and bare metal. Optimize automation workflows and performance, investigate and resolve complex issues, provide technical leadership, collaborate with developers to ensure high-quality deliverables, and automate testing and monitoring using Bash or Python.