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Provide technical support for Fortinet FortiGate firewalls, troubleshoot customer issues via phone/remote sessions, reproduce and test issues in lab, recommend fixes, and escalate software/hardware bugs to R&D.

Design, implement, test, and troubleshoot infrastructure and platform services (OpenStack, Kubernetes, databases) on cloud and bare metal. Optimize automation workflows and performance, investigate and resolve complex issues, provide technical leadership, collaborate with developers to ensure high-quality deliverables, and automate testing and monitoring using Bash or Python.

Develop and maintain frontend and backend components of the FortiGate web interface using TypeScript/JavaScript and Angular. Build Node.js/TypeScript services, configure Apache, design secure REST and WebSocket communication, debug performance and security issues, and stay current with network security trends.

Manage an assigned SMB territory to build and maintain a revenue pipeline: prospect, qualify, forecast, and close deals. Provide presales demo/support, work with channel and reseller partners, track opportunities in Salesforce, meet quotas, and report on opportunities while supporting company revenue targets.

Senior full-stack developer responsible for architecting, developing, testing, and documenting complex web application modules for network security. Collaborate with stakeholders to define requirements, perform code reviews, implement unit/integration tests, resolve performance and security issues, and deliver production-grade solutions.

Manage Fortinet channel partners, MSSPs and end users across a territory. Build revenue and marketing plans, provide sales and technical training, drive pipeline with development funds, partner with regional sales, marketing and engineering, monitor channel renewals, and meet quarterly and annual revenue targets.

Provide advanced technical support for Fortinet SIEM products across EMEA by investigating and reproducing customer issues, analyzing logs and packet captures, collaborating with R&D, developing technical documentation, and delivering solutions in complex lab and production environments.

Responsible for onboarding and growing named enterprise accounts in Croatia by selling Fortinet products and services through consultative selling, building C-level relationships, creating strategic account plans, coordinating internal teams, running business reviews, and supporting new business pitches and tenders.

Support Philippines-based Account Managers by outbound calling and emailing target accounts to identify, engage, qualify, and book meetings. Generate pipeline and opportunities from marketing and third-party lead lists, track activities in Salesforce, and work toward monthly/yearly goals in a fast-paced team environment.

Manage major telco accounts by developing executive relationships, driving Fortinet solution sales, onboarding and expanding clients, building pipeline, coordinating internal resources, meeting quota, and delivering quarterly business reviews.