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Provide phone and remote technical support to customers across SAARC, ME, and EMEA. Troubleshoot networking and security issues using packet captures, lab reproduction, and traffic analysis; escalate defects to engineering; own technical cases and recommend corrective actions while building expertise in Fortinet products.

Support GSI sales as a technical pre-sales Systems Engineer: demo Fortinet solutions, design architectures, drive PoCs and RfX responses, advise customers, collaborate with product and engineering, and enable sales and partners.

Design, develop, test, and maintain Linux/C/C++ network and cloud software (Qemu, KVM, Open vSwitch, OpenStack). Implement Kubernetes extensions, ensure security communications (SSL/TLS), troubleshoot, and keep code/design current.

Provide pre-sales technical consultancy and solution design for commercial customers. Prepare proposals, RFPs/RFIs, POCs and demos, perform lab setup and POC validation, and deliver professional services and training to channels and distributors.

Pre-sales technical lead supporting enterprise deals: qualify leads, run technical sales calls and demos, explain integration and features, provide post-sales technical support, training, and liaise with engineering. Travel within territory to support sales.

Lead system-level development and troubleshooting for FortiWeb OS. Optimize OS performance across kernel-to-application layers, support new hardware platform delivery, maintain OS components, and collaborate with hardware and cross-functional teams.

Support pre-sales and sales teams by qualifying leads, delivering technical presentations, answering customer technical questions, and providing post-sales training for network security solutions.

Manage and drive direct sales of Fortinet products into enterprise (BFSI) accounts. Build strategic account plans, develop executive relationships, generate pipeline, qualify opportunities, negotiate terms, and achieve quarterly and yearly sales targets.

Provide pre-sales technical consultancy and solution design for switching and Wi‑Fi network security. Prepare proposals, RFPs/RFIs, demos and POCs, deliver professional services and channel training, and troubleshoot complex enterprise networking security environments.

Build and execute regional marketing automation campaigns (canvas, feeders, emails, landing pages, forms, segmentations). Collaborate with field marketers to gather requirements, manage campaign execution plans, prepare and import offline data, perform data manipulation and normalization, and recommend data stewardship improvements. Maintain industry best practices and support demand generation to drive engagement and revenue.