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Support pre-sales technical activities: qualify leads, design Fortinet-based cybersecurity solutions, build BOMs, run demos/POCs, lead technical meetings, and collaborate with sales and partners.

Serve as primary technical contact for premium customers, providing network security support, configuration and packet-trace analysis, installation and lab reproduction, customer education, weekly status calls, quarterly site visits, and development of deployment and troubleshooting best practices.

Develop and maintain FortiClient Windows software using C/C++; design network and VPN features, implement Windows drivers, diagnose networking/security issues, collaborate with global teams, and contribute to product quality and innovation.

Drive SecOps business growth through customer engagement, strategic planning, and cross-functional leadership. Promote SecOps services, manage opportunity pipeline, and represent the company at industry events to secure contracts and partnerships.

Drive technical customer success for Fortinet: proactively engage clients for deployment, adoption, and integrations; lead security-focused conversations, stakeholder meetings, and quarterly business reviews; document actions; build Fortinet product expertise; collaborate cross-functionally to resolve incidents and optimize security operations.

Lead technical aspects of the sales cycle (RFIs, RFPs/RFQs), run and manage POCs, design and position Fortinet security solutions, act as primary technical contact for customers and partners, collaborate with sales, maintain deep product and competitor knowledge, manage multiple deals, and keep accurate CRM (Salesforce) records.

Provide technical support for Fortinet's FortiSASE across APAC: troubleshoot networking and security issues, collect and analyze configurations, reproduce environments in lab, recommend corrective actions, manage escalations and customer communications, and educate customers.

Provide pre-sales technical consultancy and solution design for enterprise customers, propose and demonstrate security solutions, prepare RFPs/POCs/tenders, configure and troubleshoot network security products, and deliver professional services and training to channel partners.

Manage and coach a Germany Business Development team to identify, qualify and nurture new opportunities for Fortinet. Drive team performance against KPIs, perform reviews, provide reporting and analysis, collaborate with internal stakeholders, lead projects from the Business Development Director, and lead by example to hit targets.

Analyze and replicate malware, respond to customer submissions, develop detection algorithms and signatures in a proprietary language, author malware descriptions for publication, and create scripts/tools to support analysis and replication.