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Design user-centred interfaces and dense prototypes for Air Traffic Management systems. Collaborate with product owners, developers, data scientists and aviation stakeholders to translate complex workflows into IA, interaction designs, wireframes and high-fidelity Figma prototypes. Maintain design artefacts and system patterns, validate implementations with developers, present decisions to stakeholders, and support documentation, training materials and user testing in a safety-critical aviation context.

Serve as the operational lead and customer advocate for Future ATM in AIR Lab. Assess trends and use cases, develop concepts of operations, author and refine ATC user stories, support refinement, demonstration and testing, provide ATM awareness training, and validate operational benefits in collaboration with ANSPs, regulators, CAAS, and agile squads.

Maintain and operate sovereign cloud and infrastructure: Linux administration, virtualization, cloud (GCP/AWS/Azure) operations, networking, monitoring, automation via scripting (Bash/Python), and enforce security-best practices for critical programs.

Lead the Data Platform team to deliver scalable real-time and batch data pipelines, streaming and processing frameworks, and AWS infrastructure. Hire and mentor engineers, set architecture for storage and streaming (Kafka, Spark/Flink), drive reliability, observability, cost efficiency, and guide development of an AI agent and safe data access protocols.

Provide L1 support and customer case management for Payment Services, monitor cloud services, follow ITIL processes, escalate to L2, manage incidents/crises, maintain documentation, and ensure SLA compliance while improving communication and monitoring practices.

The Escalation Engineer provides advanced support for Thales products, identifies root causes of issues, and collaborates with global teams to ensure product improvement and customer satisfaction.

The Navigation System IVV Engineer prepares and executes tests for satellite navigation systems, ensuring compliance and customer satisfaction while leading junior team members.

Lead regional marketing for Thales IFE across APAC by translating global strategy into regional initiatives. Monitor airline trends, capture customer insights, leverage digital analytics, shape segmentation, pricing and product roadmap, drive regional campaigns, partnerships and demos, and collaborate with Product Marketing and Customer Success on engagement plans and TVO analyses. Travel across APAC (~30%) and support calls with the US team.

The Data Handling Engineer will analyze customer needs, formalize specifications, and design command and control systems, overseeing integration and testing activities.

The role involves developing embedded software, collaborating in an Agile team, and ensuring high-level functionality in real-time environments.