Top Tech Jobs & Startup Jobs

Lead design, development, and maintenance of enterprise HR reports and dashboards in Workday and BI tools. Translate workforce data into executive-ready insights, enforce data governance and quality, manage reporting security, enable self-service analytics, and drive AI-informed reporting strategy and platform implementations across a global workforce.

The Shipping Clerk will verify, package, and ship outgoing packages for sports cards and coin submissions, ensuring order accuracy and customer service.

Serve as a Tier 3 technical escalation lead: diagnose complex platform issues, produce RCAs, liaise with Engineering/Product, improve observability and tooling, mentor support staff, analyze ticket patterns, and drive systemic product fixes using SQL, scripting, and monitoring tools.

Physically review, identify, and classify sports and non-sports trading cards into the SGC specification database. Conduct research using trade magazines, books, and the internet. Communicate with internal divisions, manufacturers (Topps, Upper Deck, Panini), and customer service. Maintain accurate cataloging using Google Suite tools.

The Operations Associate is responsible for cataloging inventory, conducting audits, preparing items for shipping, and ensuring accurate storage within the warehouse.

Handle customer inquiries and resolutions for PSA in Frankfurt, collaborating with Operations to investigate claims, process adjustments, update order spreadsheets, and escalate issues. Use discretion, de-escalation, and clear communication while maintaining account records and following department protocols.

Lead design and delivery of onboarding and ongoing training for PSA Customer Care staff. Create and maintain curriculum, run training sessions, improve processes and documentation, support trainers and management, and measure training effectiveness.

As a Workplace Experience Associate, you'll manage reception, support office operations, assist visitors, and coordinate with executives while ensuring a welcoming environment.

Lead and improve regional customer service for PCGS APAC, manage and coach the customer service team, handle escalations, analyze performance, implement process improvements, coordinate with sales and operations, and develop relationships across internal teams to support member satisfaction and business growth.

Provide world-class customer support for PCGS across phone, email, social media, Live Chat, message boards and in person. Resolve escalations and claims, research and process orders and memberships, participate in outbound retention campaigns, meet call center metrics, assist at trade shows when needed, and support general office duties while working onsite full-time in Santa Ana.