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Manage financial planning and analysis functions, support strategic decision-making, collaborate with business leaders, and drive company performance through budget management and financial insights.

Provide world-class customer care to customers, resolving inquiries through various channels, and ensuring high-quality service while meeting contact metrics.

The Territory Manager will oversee daily operations for the London Receiving Center, managing a team of 15+, P&L responsibilities, and ensuring operational excellence while collaborating with European and US leadership teams.

Supervise PSA Customer Care Representatives and oversee daily customer support operations. Define and implement team KPIs, staffing plans, training, onboarding, SOPs, and continuous process improvements. Partner with management to deliver a streamlined, data-driven, personalized customer experience, maintain service standards, improve customer satisfaction, and lead teams through periods of increased demand and organizational change.

Lead design, development, and maintenance of enterprise HR reports and dashboards in Workday and BI tools. Translate workforce data into executive-ready insights, enforce data governance and quality, manage reporting security, enable self-service analytics, and drive AI-informed reporting strategy and platform implementations across a global workforce.

Photograph, edit, upload, and archive collectible inventory images for online auctions. Responsibilities include operating Nikon and Canon equipment, applying editing presets, silhouetting backgrounds in Photoshop and Camera Raw, coding files by item ID, organizing images in Google Drive, and meeting fast-paced auction deadlines while coordinating with Inventory, Editorial, and Sales teams.

Owns and continuously improves company-wide employee onboarding from pre-boarding through Day 1. Partners cross-functionally with Talent Acquisition, IT, Learning, Benefits, Payroll, Legal, and HR teams to resolve issues, manage Workday workflows, ensure I-9, E-Verify, background-check, and compliance requirements, and deliver reporting and process enhancements. The role is primarily office-based or hybrid, with occasional travel to company offices for onboarding events.

Support internal communications strategy by maintaining an editorial calendar, drafting and aligning employee-facing messaging, updating the intranet, managing Google Groups and digital displays, and supporting DEIB event programming across multiple offices. Work with stakeholders and vendors to ensure consistent, timely communications and gauge employee sentiment.

Leads customer relations for PSA by resolving inquiries, investigating claims, processing customer adjustments, updating order spreadsheets, and collaborating with Operations to deliver accurate solutions. The role requires strong communication, empathy, judgment, organization, and problem-solving skills. It is full-time onsite in New Jersey, with a 6:00 a.m. to 2:30 p.m. shift, five days per week.

The PSA Pricing Results Specialist verifies customer orders based on market prices, adjusts fees accordingly, and stays updated on pricing trends in collectibles.