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Leads complex IT and systems integration projects from initiation through closure. Responsibilities include project planning, governance, budgeting, forecasting, portfolio financial management, risk and dependency tracking, vendor coordination, stakeholder communication, executive reporting, and delivery oversight across multiple concurrent initiatives. The role manages Agile, hybrid, and waterfall projects while ensuring timelines, quality, resource utilization, and financial performance meet organizational expectations.

Provide operational and administrative support across inventory management, order processing, logistics coordination, recordkeeping, merchandising preparation, adherence to brand standards, and assist with project coordination and process improvements.

Provide exceptional customer service and build lasting client relationships while guiding customers through luxury jewelry and designer selections. Manage the sales process from greeting to post-sale follow-up, maintain an organized workspace, and uphold a professional appearance reflecting Diamonds Direct standards.

Provide exceptional customer service and relationship-building while leveraging product knowledge to guide luxury jewelry purchases. Manage the sales process, maintain organization and professionalism, and follow up post-sale to ensure customer satisfaction.

Provide exceptional customer service and build lasting relationships while guiding customers through luxury jewelry selections. Maintain product knowledge, manage the sales process and post-sale follow-up, keep an organized work environment, and present a professional appearance. Must be available to work peak sales days, including Saturdays.