We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
- Customer Service Excellence: Provide top-notch service by always prioritizing the customer’s needs. Ensure a memorable shopping experience from the initial greeting to post-sale follow-up.
- Relationship Building: Cultivate lasting relationships with customers, positioning Diamonds Direct as their go-to destination for luxury jewelry.
- Product Knowledge: Utilize extensive knowledge of our inventory and designer collections to guide customers in making informed and personalized choices.
- Sales Process: Manage the sales process with a focus on what’s best for the customer, including detailed follow-through after the sale.
- Organizational Skills: Maintain a well-organized work environment, paying close attention to detail in all aspects of the sales process.
- Professionalism: Uphold a professional demeanor and appearance that reflects the high standards of Diamonds Direct.
- Unlimited Earning Potential: Enjoy a rewarding compensation structure with no quotas or team goals.
- Career Development: Benefit from our investment in your career growth and development within the luxury jewelry industry.
- Freedom from Pressure: No push to sell warranties, credit applications, or additional products.
- Experience: Previous experience in luxury sales and/or diamonds sales preferred. GIA certification is a plus.
- Availability: Must be able to work Saturdays, as it is a peak day for sales.
- Skills:
- Strong focus on customer service and relationship-building.
- Well-organized with a keen eye for detail.
- Professional demeanor and appearance.
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
Skills Required
- Previous experience in luxury sales and/or diamond sales
- GIA certification
- Availability to work Saturdays
- Strong customer service and relationship-building skills
- Well-organized with keen eye for detail
- Professional demeanor and appearance
What We Do
Signet Jewelers is a people-first company. This core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. Signet is Great Place to Work-Certified™ and, for the third consecutive year, we are one of a limited number of retailers –the only specialty jewelry retailer – named to the Bloomberg Gender-Equality Index (2019-2021) for our efforts to advance women in the workplace. We are the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda, Rocksbox and JamesAllen.com.






