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Provide day-to-day support and optimization of clinical and business software applications: analyze needs, evaluate releases, develop and run test plans, manage incidents/changes, coordinate application releases, support end-users (including on-call), and oversee small projects or project components.

Lead technology, data integration, platform operations, and technical validation for the HEDIS program. Manage ETL developers and support staff; oversee data feeds, production operations, data-quality controls, technical documentation, vendor coordination, audit support, and reporting. Support migration from Inovalon/Cotiviti to a future-state platform (Arcadia) and ensure HEDIS measurement, validation, and NCQA-related compliance.

Lead and coordinate Scrum processes from initiation through delivery for the Enterprise Analytics team. Act as liaison between product owner, development team, and management; maintain backlog and release plan; facilitate meetings, remove impediments, and ensure sprint goals and targets are met while enabling rapid response to change.

Partner with operational leaders to identify, redesign, and implement process improvements using Lean Six Sigma and related methodologies. Support project planning and execution, analyze data and performance metrics, drive cost, quality, safety, and efficiency improvements, and manage stakeholder communication and change management to sustain results.

The Principal Enterprise Architect leads the development of enterprise architecture for clinical systems, aligning technology with business objectives and ensuring comprehensive architectural governance and leadership.

The Pharmacy IT Solutions Manager coordinates between Pharmacy, Finance, and IT teams, overseeing technology solutions and data analytics that impact pharmacy operations. Responsibilities include project management, data-driven decision-making, and supporting regulatory requirements.

Lead enterprise analytics and data governance initiatives, build Power BI dashboards and Databricks/SQL pipelines, leverage Epic Clarity for healthcare insights, develop automated monitoring and surveillance analytics, and partner with business leaders to drive data-informed decisions.

Provide administrative and operational support in an outpatient rehab therapy center: manage office tasks, supply ordering, basic financial activities, accurate data collection, maintain office equipment, and deliver excellent customer service while supporting clinical leadership.

Support, enhance, and implement software applications; elicit and document stakeholder requirements; develop and execute test cases; liaise with business, IT, and vendors; estimate costs/timelines; maintain production environments; lead intermediate-scale project components.

The Senior Director oversees large-scale organizational changes, leading cross-functional teams to optimize processes, enhance efficiency, and achieve key performance outcomes while managing projects within scope, budget, and timeline.