Pharmacy IT Solutions Manager

Posted Yesterday
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Norfolk, VA, USA
In-Office
91K-152K Annually
Mid level
Healthtech
The Role
The Pharmacy IT Solutions Manager coordinates between Pharmacy, Finance, and IT teams, overseeing technology solutions and data analytics that impact pharmacy operations. Responsibilities include project management, data-driven decision-making, and supporting regulatory requirements.
Summary Generated by Built In

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Overview
The Pharmacy IT Solutions Manager serves as the primary liaison between Pharmacy Operations, Finance, and Information Technology teams, ensuring the successful delivery and support of pharmacy technology solutions, data analytics, and operational initiatives. This role leads and supports IT-related projects, system enhancements, testing activities, regulatory reporting, and data-driven decision-making processes that directly impact pharmacy operations and financial performance.
The manager functions as a subject matter expert for pharmacy systems, pharmacy claims data, pricing methodologies, and reporting solutions. Responsibilities include partnering with stakeholders to gather requirements, support system implementations, coordinate User Acceptance Testing (UAT), perform root cause analysis, and ensure successful project execution. This position also supports inbound revenue allocation, financial reconciliation activities, regulatory reporting requirements, and ongoing process improvement initiatives.
The ideal candidate combines strong healthcare and pharmacy domain knowledge with technical expertise in data analytics, reporting, and IT project delivery, serving as a key bridge between business operations and technology teams.
Education
  • Master's Degree (Required)
Certification/Licensure
  • No specific certification or licensure requirements
Experience
  • 3 years of healthcare experience required.
  • 3 years of experience in data analysis, reporting, and business intelligence required.
  • Experience with Databricks, Azure Synapse, SQL, and advanced Microsoft Excel required.
  • Experience with PowerBI and Tableau preferred.
  • Experience working with pharmacy claims data including familiarity with the NCPDP post adjudication layout, pharmacy pricing, reimbursement methodologies, or pharmacy financial operations required.
  • Experience supporting IT projects, system implementations, creating project plans, User Acceptance Testing (UAT), test case development, root cause analysis, and cross-functional stakeholder collaboration required.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$91,416.00-$152,380.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Skills Required

  • 3 years of healthcare experience
  • 3 years of experience in data analysis, reporting, and business intelligence
  • Experience with Databricks, Azure Synapse, SQL, and advanced Microsoft Excel
  • Experience with PowerBI and Tableau
  • Experience working with pharmacy claims data
  • Experience supporting IT projects and system implementations

Sentara Healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sentara Healthcare and has not been reviewed or approved by Sentara Healthcare.

  • Parental & Family Support Four weeks of paid parental leave at full base pay and two weeks of job‑protected family caregiver leave support major life and care needs. Emergency back‑up care and reimbursements for infertility, adoption, and surrogacy further bolster family support.
  • Retirement Support A 401(A) plan alongside 403(B)/401(K) employer matching is designed to strengthen long‑term financial security. Company‑paid life insurance with buy‑up options adds additional protection for families.
  • Flexible Benefits Choice of medical plan designs and dental/vision options enables tailoring coverage to individual needs. An annual election between tuition assistance and student‑loan repayment offers flexibility to align with financial or education priorities.

Sentara Healthcare Insights

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The Company
HQ: Norfolk, VA
10,975 Employees
Year Founded: 1888

What We Do

Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.

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