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Define product requirements and user stories for Proactive Traveler Care; create UI mockups, UAT plans, and end-user documentation; provide technical support and testing using Postman; extract and analyze OTA and other data using Excel and database queries; collaborate with stakeholders and work in Agile/JIRA environments.

Support development, optimization, and maintenance of iPaaS and NetSuite integrations; troubleshoot performance issues and analyze logs/heap dumps; build cloud-native microservices and serverless apps using Java, Docker, Kubernetes, and AWS CDK/TypeScript; write low-level design docs, perform static analysis and code reviews, and work with databases and web technologies.

Individual contributor responsible for prospecting and winning SME corporate travel accounts. Deliver consultative sales to C-level stakeholders, create customized proposals and demos, manage pipeline and ROI, close deals, and ensure implementation and account activation. Up to 50% travel within territory.

Individual-contributor sales role generating new SME business for corporate travel management. Responsibilities include aggressive prospecting, consultative selling to C-level buyers, discovery with finance and procurement, crafting customized proposals and demos, managing pipeline and CRM, articulating ROI and P&L benefits, closing deals, and supporting implementation/first-year activation. Up to 50% travel within territory.

Design, build, and maintain Java-based services and Spring Boot applications in distributed architectures. Develop APIs (REST/SOAP), handle XML/JSON and XSLT transformations, containerize with Docker/OpenShift, integrate messaging (Kafka) and communication platforms (SMS/email), build CI/CD pipelines (Maven, GitHub, Jenkins, Nexus), support production on Linux/AWS, and mentor teammates while driving architecture and migration efforts.

Generate new SME sales through aggressive prospecting, executive-level consultative selling, discovery with CFOs/procurement, crafting customized travel management solutions and demos, managing pipeline to hit targets, articulating P&L benefits, and supporting accounts through initial activation. Role requires up to 50% travel and is based in Mexico City.

Lead design and evolution of enterprise observability platforms: architect monitoring/logging/tracing, build dashboards and alerting, automate remediation, mentor teams, drive incident response and compliance, and evaluate new tools for scalability and cost efficiency.

The Business Travel Consultant advises corporate clients on travel options, books domestic and international travel, and ensures compliance with travel policies while providing excellent customer service.

Provide end-to-end booking and advisory services for corporate clients (air, road, rail, accommodation), use GDS systems (Sabre), ensure policy compliance, resolve customer issues, anticipate traveler needs, and collaborate with the team to improve service.

Lead Travel Consultant handles complex domestic and international corporate travel bookings using Sabre GDS, advises clients on cost-effective itineraries and policy compliance, manages disruptions and emergencies, mentors team members, supports escalations and workflow, and contributes to training and process improvements while maintaining service-level agreements and data integrity.