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Drive SaaS pricing and packaging strategy, perform pricing analytics and financial modeling, execute pricing changes and launches, conduct market and competitive analysis, and collaborate cross-functionally with Product, Sales, Finance, and Marketing to improve monetization and revenue growth.

Lead end-to-end pricing transformation for an enterprise SaaS portfolio: design packaging and monetization (including AI and usage-based models), build financial models and KPIs, drive cross-functional execution and change management, and enable go-to-market teams to implement pricing, migration, and commercialization strategies.

Create and maintain administrator-focused documentation for Ping Identity products in a Docs-as-Code environment. Collaborate with engineers and product teams to research, author, and translate complex IAM and authorization concepts into clear AsciiDoc/Markdown content, using Git/GitHub and IntelliJ. Follow SDLC, manage documentation tickets, and work with global stakeholders and AI tools to improve content quality.

Design, build, test, and operate Java-based microservices and APIs for PingOne Authentication and SSO in a high-scale multi-tenant SaaS environment. Contribute to architecture, reliability, observability, CI/CD, on-call incident response, and cross-functional delivery with product, SRE, and UX teams.

Design, architect, and implement Java-based microservices and APIs for authentication, SSO, and federation in a high-scale multi-tenant SaaS. Improve resilience, observability, test automation, CI/CD, and deployment safety. Partner with product, UX, SRE, and engineering peers, mentor engineers, participate in on-call rotations, and lead incident response and root-cause analysis.

Own an assigned UK territory to drive net-new enterprise logo acquisition for Ping Identity. Position the IAM value proposition, generate pipeline, negotiate and close complex subscription deals, prepare pricing and RFP responses, report forecasts, and coordinate internal and partner resources to maximize revenue.

Lead product strategy and execution for Ping Identity's Identity for AI solution. Gather market and customer input, define technical requirements, prioritize roadmap and backlog, and work with engineering, design, sales, and GTM to build, launch, and refine features that secure agentic AI. Enable sales and partners, perform market analysis, and leverage AI tools to improve product management workflows.

Own and automate infrastructure for production EKS clusters using GitOps. Build scalable platform foundations, manage infrastructure backlog, integrate AI agents into engineering workflows, and collaborate with delivery and product teams to support Pings authentication and authorization services. Maintain monitoring, alerting, and secrets management.

Lead pre-sales technical engagement for Ping Identity's IAM solutions: deliver demos, POCs, RfX responses, and workshops; act as technical advisor; collaborate with sales and post-sales teams; mentor junior engineers; provide product feedback; travel 15-40% as needed.

Lead a regional Sales Engineering organization to drive technical engagement, strategic account support, talent development, and operational excellence. Align sales engineering strategy with revenue goals, partner with cross-functional leaders, own escalation for critical deals, set standards for demos/POCs/RFx, and use KPIs and dashboards to improve execution. Travel 25%–50% as needed.