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Drive outbound sales development by re-engaging existing opportunities, prospecting new markets, qualifying leads, scheduling appointments, supporting trade shows, maintaining accurate CRM records, and achieving recurring sales goals. The role requires confident phone and written communication, persistence, and the ability to succeed in a fast-paced environment with complex learning requirements.

Leads Luxer One’s software engineering strategy across SaaS, cloud, APIs, mobile, firmware, embedded systems, and connected devices. The role owns architecture, platform scalability, security, reliability, AI strategy, M&A technology integration, and IP strategy while building a high-performing engineering organization. As an executive team member, this leader drives technology consolidation, organizational development, delivery practices, and business-aligned engineering investment across multiple product lines and brands.

Build and operate production agentic AI systems embedded within business units. Identify high-value automation opportunities, integrate CRM and business application APIs, design orchestration and evaluation frameworks, deploy monitored workflows, and measure ROI. The role requires close collaboration with GMs, sales, operations, customer success, and field teams while contributing reusable AI engineering patterns to a shared library.

Own the full sales cycle for Droplocker, from self-generated prospecting through closing venue deals. Develop the entertainment and venue go-to-market strategy, attend industry events, visit operating venues, build relationships with venue stakeholders, manage forecasting in Zoho CRM, provide product-market intelligence, develop channel partnerships, and eventually coach Account Executives. The role requires entrepreneurial pipeline generation, venue-industry knowledge, relationship building, and substantial travel, including events, evenings, and weekends.

Own the commercial connected-hardware portfolio, including product roadmap, NPI programs, manufacturing partnerships, BOM and cost targets, lifecycle management, device management, and fleet strategy. Lead pricing, packaging, business cases, go-to-market, customer discovery, and enterprise sales support while partnering with firmware, cloud, manufacturing, and field teams. Drive connected-device capabilities such as telemetry, remote diagnostics, OTA updates, and AI-enabled fleet operations. Regular travel supports manufacturing visits, customer sites, validation, and industry events.

Manage full-cycle major commercial accounts including prospecting, retention, upsell, and expansion. Serve as primary client contact, maintain deep technical knowledge of Luxer One hardware and software, coordinate cross-functionally, ensure timely invoices and POs, keep CRM (Zoho) up to date, and drive revenue and retention targets.

Own technical relationships and system health for assigned accounts: monitor uptime, troubleshoot hardware/software, lead onboarding and training, document configurations, surface upsell opportunities, and partner with Engineering, Product, and Sales to meet SLAs and drive adoption.

Sell advertising across Luxer One's mobile app, email, and digital placements by prospecting new advertisers, managing the full sales cycle, upselling, coordinating ad setup, and using performance data to optimize and renew campaigns.

Sell advertising across Luxer One's digital channels by prospecting new advertisers, managing full sales cycles, upselling existing clients, coordinating campaign setup, and analyzing performance to optimize and renew placements.

Serve as the bridge between Access Control product/engineering and sales: build onboarding and enablement, create sales toolkits, refine GTM and CRM processes, provide pre-sales technical validation and deal support, coordinate installs, and document resolutions to improve win rates and first-time-right delivery.