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Build full‑stack onboarding, discovery, collaboration, and activation experiences for Codex Enterprise. Deliver polished frontend and reliable backend systems across web, IDEs, and CLI; run experiments and analytics; partner with product, design, GTM, and customers to increase adoption and integrate Codex into developer workflows.

Lead a team of Product Engagement Specialists to coordinate and enable product launches, build scalable feedback loops between support and product/engineering, document and standardize launch procedures, monitor post-launch performance, and advocate for user needs while partnering cross-functionally to ensure support readiness and continuous product improvement.

Lead and scale support operations by owning service health, partner/vendor management, automation programs, and governance. Drive capacity gains via organizational design, embed LLM-powered tools, partner with engineering and data teams, set standards, and replace one-off fixes with reusable systems to improve productivity, quality, and cost-to-serve.

Develop and optimize large-scale compute systems for AI workloads, improving infrastructure reliability and performance across various layers of the stack.

Lead a portfolio of key public sector accounts in Tokyo, driving full sales cycle from pipeline to deployment. Develop account strategies, own consumption revenue targets and forecasts, collaborate with cross-functional teams to build complex customer programs, analyze account metrics, monitor industry dynamics, and support team growth and hiring.

Lead a team to build AI-powered automation systems, focusing on design, implementation, and customer feedback to enhance internal operations.

Build and operate the Codex enterprise control plane: backend systems for encryption, key management, access controls, identity and policy enforcement. Design scalable, observable services for authorization, audit logging, compliance, and admin controls; partner across product, security, and customer teams to ensure enterprise-grade security, governance, and reliability.

Design and develop software systems for planning and optimizing compute infrastructure; collaborate with various teams to enhance operational efficiency and decision-making.

Conduct research and build technical mitigations for risks from recursive self-improvement. Design monitoring, automated auditing, and evaluations of misalignment; prototype interventions and integrate them into safety pipelines; collaborate with engineering and stakeholders to deploy and verify controls.

Lead strategic agency partnerships to drive adoption and revenue for OpenAI advertising solutions. Build senior agency relationships, develop joint business plans, enable agencies, identify advertiser opportunities, create data-driven business cases, and coordinate cross-functional teams to execute campaigns and inform product evolution.