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Manages strategic enterprise accounts by developing account plans, building C-level relationships, identifying customer needs, leading complex software sales cycles, negotiating contracts, and driving revenue growth. The role collaborates with pre-sales, services, customer success, and product teams, conducts business reviews, forecasts pipeline, and supports customer expansion. It requires enterprise software sales expertise, strong business acumen, executive communication, and travel up to 50%.

Drive revenue growth through strategic enterprise account management and complex B2B software sales. Responsibilities include developing account plans, building executive relationships, identifying expansion opportunities, leading negotiations and contract closures, forecasting sales, managing pipelines, and collaborating with presales, consulting, customer success, services, and partners. The role requires positioning value-driven digital transformation solutions and maintaining trusted-advisor relationships with strategic customers.

Leads the design, development, testing, and maintenance of scalable enterprise Java applications. Drives architecture, technical decisions, code reviews, testing, reliability, documentation, and Agile collaboration. Mentors engineers, promotes software engineering best practices, writes clean and reusable code, and uses AI-assisted development tools. Requires strong Core Java expertise, system design experience, and effective analytical, debugging, communication, and collaboration skills.

Supports a large customer segment by managing inbound inquiries, renewals, billing, account administration, technical triage, and case resolution. Maintains accurate customer records, identifies expansion opportunities, coordinates with Sales and support teams, and escalates complex issues. The role also monitors customer satisfaction and retention metrics while recommending improvements to workflows, documentation, and knowledge resources.

Manage strategic automotive accounts in Germany by developing customer relationships, identifying and closing new business, expanding existing revenue, creating account strategies, forecasting sales, and collaborating with resellers, system integrators, and internal teams. The role guides enterprise customers through digital transformation using PTC’s PLM, ALM, CAD, and SLM solutions.

Leads Southern Europe subscription management, owning renewals, ARR retention, churn mitigation, forecasting, contract modernization, and commercial lifecycle execution across direct and channel business. Manages and develops Subscription Managers, coaches renewal and negotiation practices, drives cross-functional transformation and stakeholder adoption, and partners with Sales, Customer Success, Channel, Finance, Legal, Operations, and Product teams to improve recurring revenue performance and execution.

Provides technical support for PTC Windchill PLM products, diagnosing and resolving deployment, customization, and operational software issues. Collaborates with customers, developers, engineers, system administrators, and global support teams. Documents solutions, assists with complex issues, manages urgent cases, and delivers support through phone, email, and desktop sharing. Requires familiarity with Java, SQL, web applications, databases, enterprise systems, and server configuration.

Design, deploy, secure, and operate AWS cloud architectures and production systems. Build Infrastructure as Code automation with Terraform, Ansible, and CloudFormation; manage containers; improve reliability, scalability, performance, and efficiency; support compliance and technology decisions; and participate in on-call operations. The role also applies AI agents to enhance DevOps and CloudOps automation.

Design, develop, test, and maintain scalable enterprise applications across the full stack. Build web applications, APIs, microservices, integrations, and cloud-native solutions using Java, modern frontend technologies, Azure or AWS, Kubernetes, and CI/CD practices. Improve software quality through testing and reviews, contribute to architecture and DevOps initiatives, and collaborate with cross-functional teams to deliver secure, reliable systems.

Lead production support and application development for enterprise systems. Troubleshoot applications, APIs, databases, integrations, infrastructure, and cloud platforms; perform root cause analysis; develop enhancements and permanent fixes; support deployments and releases; analyze logs and monitoring alerts; and collaborate with development, QA, product, support, and business teams. Maintain technical documentation and troubleshooting guides while balancing production stability with delivery.