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Manage end-to-end release lifecycle for hardware and software across multiple application suites. Build release roadmaps, coordinate cross-functional teams, plan and run readiness and go/no-go reviews, manage risks and dependencies, document activities in the service management tool, provide metrics and reporting, ensure post-installation support and continuous improvement, and participate in CAB and release advisory meetings.

The Wealth Management Sales Manager leads financial advisors, focusing on advisor development, client experience, and asset retention while driving sales growth in a fiduciary environment.

Deliver and manage end-to-end technical service delivery for end users, coordinate internal and vendor partners, meet SLAs/OLAs, drive continuous improvement, resolve escalations, and maintain team performance and customer satisfaction.

Lead regional sales of Voya Employee Benefits products to brokers and consultants in Florida. Develop and retain accounts, promote product portfolio (Group Life, Disability, UL, WL, CI, Accident, HI, DI), manage renewals, and grow relationships with brokers and consultants across mid-to-large employers.

Respond to MEP participant inquiries and ensure client satisfaction by entering and validating data for new 401(k) plan setups, preparing and organizing required documents, escalating data or setup issues, and supporting associates with escalated client issue resolution. Perform related administrative duties within a hybrid office/home schedule in Tempe, AZ.

Lead advisor relationship management and practice consulting regionally to drive advisor growth, AUM retention, and satisfaction. Provide strategic guidance, coordinate internal resources, deliver presentations, and foster advisor connectivity to firm resources and initiatives.

Manage complex sponsored retirement plan relationships as the primary client contact. Resolve sensitive service issues, collaborate with Sales, Recordkeeping and Operations, support retention and process improvements, mentor new staff, and contribute to product and service enhancements to improve client satisfaction and operational excellence.

Lead onsite technical support, delivering 24/7 IT assistance to executives, overseeing vendor teams, and ensuring service quality. Manage IT asset lifecycle and enhance stakeholder relationships.

The role involves managing and developing wealth management products and services, ensuring alignment with advisor and client needs, and collaborating across teams for implementation and product innovation.

The Sales Representative will manage sales activities in a designated region, focusing on Voya's retirement and investment products, while building relationships and pursuing new business opportunities.