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Leads an engineering team building partner-facing analytics and data products, including Claims Benefit Intelligence and Sales Dashboard. Owns technical roadmaps, metrics governance, reliability, data quality, and operational excellence. Develops production-grade agentic AI features with evaluation and guardrails while partnering across Product, Data, AI, Insurance Operations, and commercial teams. The role also requires growing engineers, guiding AI-assisted development, and ensuring insights drive partner decisions.

Own the company-wide data strategy, data product roadmap, platform architecture, governance, and quality frameworks. Lead adoption of a trusted shared data foundation supporting business domains and AI/ML workloads. Partner with commercial, engineering, product, analytics, and data science teams to create valuable partner-facing data propositions. Build and develop a high-performing data organization while influencing executives and partners in a regulated environment.

Lead reliability and infrastructure projects across teams, architect highly available AWS and GCP environments, and build infrastructure-as-code, CI/CD, observability, automation, and security solutions. Manage incidents, champion SLOs and error budgets, improve system performance, optimize capacity and costs, and mentor engineers. The role also involves developing runbooks, reducing operational toil, supporting disaster recovery, and applying AI-assisted development to production engineering workflows.

Build and maintain backend-heavy logistics and shipping protection systems, including data integrations for automated claim resolution and partner-facing APIs. Own complex features from design through delivery, contribute to infrastructure and supporting systems, make scalable technical decisions, and collaborate with Product, Partner, and global teams. The role requires strong TypeScript, NestJS, and Next.js skills, AI-assisted development experience, cloud and containerization knowledge, and excellent communication.

Partners with regional leaders on HR strategy, organizational design, workforce planning, talent management, performance management, employee relations, investigations, compliance, onboarding, and change management. Leads talent mapping, succession planning, manager coaching, career development, training initiatives, and leadership programs while fostering employee engagement and an inclusive workplace.

The Payroll Associate manages Australia payroll processes, ensuring compliance, data integrity, vendor relations, and process improvements, while fostering stakeholder relationships.

Originate, develop, negotiate, and close complex partnership deals with banks, neobanks, fintechs, and financial services platforms across EMEA. Build executive-level networks, execute pipeline and go-to-market strategies, promote embedded protection, lead cross-functional deal teams, and coordinate with Legal, Engineering, and Product through contracting and launch.

Actuary supporting pricing, segmentation, risk management, product development, and portfolio optimization for property and casualty insurance products. Responsibilities include pricing reviews, loss-ratio monitoring, underwriting recommendations, stakeholder collaboration, data modeling, and dashboard development. The role requires actuarial expertise, strong analytical skills, SQL and Excel proficiency, and experience communicating insights to technical and non-technical stakeholders.

Assess and settle insurance claims within delegated authority, including complex, high-value, reopened, appealed, and escalated claims. Review documentation, determine coverage, communicate with customers, process payments, monitor quality and KPIs, follow insurance regulations, collaborate with Support and Claims teams, and recommend process improvements. The role also supports SLA and NPS performance and mentors team members toward quality benchmarks.

Leads data operations, analytics, merchant and regulatory reporting teams. Owns semantic-layer metric definitions, data governance, BI adoption, reporting accuracy, OKR instrumentation, and data automation. Partners with engineering, data science, product, actuaries, and executives to translate business needs into trusted data solutions. Builds team capability, improves data literacy, and drives cross-functional accountability across technical and business teams.