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Lead strategic vendor governance for MetLife Japan IT, overseeing vendor strategy, contract renewals, SOW administration, KPI/SLA scorecards, risk remediation, commercial analysis, negotiation strategy, and coordination with procurement, legal, compliance, and IT stakeholders to improve vendor performance and reduce vendor complexity.

Lead and govern a global IT infrastructure program portfolio: plan and deliver large-scale projects, run PMO practices, manage financial governance and investment prioritization, engage senior stakeholders, mitigate portfolio risks, partner cross-functionally, and mentor a delivery team of 10+.

Join an IT development team to support project management, vendor/contracts and organizational operations. Tasks include budget/change/deliverable tracking, vendor contracting and billing support, report and meeting-material preparation, task and schedule management. Assignments are tailored to individual skills; collaboration with developers and team members is required.

Support modernization and governance of GitHub Enterprise and CI/CD pipelines using GitHub Actions. Integrate DevSecOps practices and security/compliance scanning into pipelines, enable developer productivity via automation and Copilot, and consult teams on migrations from Azure DevOps and standardized automation.

Manage and improve information security governance: maintain policies, perform IS and cybersecurity self-assessments, manage IS issues and remediation, support ITGC/ SOX and J-GAAP audits, monitor regulatory changes, support PCI DSS activities, lead GRC initiatives, and collaborate with local/global stakeholders while leveraging AI to enhance efficiency.

Support corporate and high-net-worth client acquisition and deal support for direct sales and agents; provide corporate sales know-how via training and workshops; plan, propose, implement and evaluate sales support initiatives across related departments.

Analyze call-center business processes, design system solutions and To-Be models, and lead Agile/SAFe-based development. Participate in Scrum ceremonies, coordinate with stakeholders and offshore developers, and support production operations, incident handling, and operational improvements for customer-facing and operator systems.

Build, prototype, and deploy AI-enabled applications: develop Python services, data pipelines, LLM orchestration, CI/CD and containerized deployments, and collaborate with stakeholders to translate business needs into production-ready AI features while ensuring testing, monitoring, documentation, and operational readiness.

Lead end-user technology strategy and operations for devices, VDI, collaboration, voice and multimedia; ensure secure, high-availability service delivery; manage vendors, large teams, asset lifecycle, and drive DEX and compliance in a regulated environment.

Lead information security governance, risk, and control for MetLife Japan. Develop policies, manage security risks and controls, ensure regulatory compliance, oversee third-party risk, drive continuous improvement and automation, and coordinate security initiatives with local and global stakeholders.