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Lead revenue operations across sales, marketing, and customer operations by building systems, forecasts, dashboards, CRM standards, process improvements, territory and capacity planning, incentive programs, and mentoring team members to improve revenue predictability and operational rigor.

Provide fast, accurate phone and email support to customers and Certified Instructors, process registrations and orders (including credit cards), use CRM/Great Plains/KMS, generate leads for instructor certification, and suggest improvements to enhance customer experience and operational efficiency.