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Oversee planning, implementation, and maintenance of MMIS systems; act as primary technical client contact; hire and train maintenance staff; develop routine maintenance procedures; manage DDI across multiple MMIS functional areas and serve as key personnel for the contract.

Oversee and maintain software, hardware, and system configuration integrity for MMIS; define CM processes, manage version control and inventories, conduct audits, ensure approvals and accurate documentation, lead CM team, and provide status and performance reporting to stakeholders.

Manage and maintain the CPMS network and connections to ensure stability, security, and performance. Monitor and report on network metrics, SLAs, and KPIs; maintain System Health Dashboard; develop and maintain internal/external connections; provide guidance on CPMS network artifacts; coordinate with ISSO and suggest improvements.

Coordinate and support Module Change Control Board meetings, prepare and review change request documentation, track CR/ECR status, communicate with stakeholders and module contractors, and drive changes to completion while monitoring impacts, risks, schedules, and SDLC due dates.

Manage and maintain release schedules, coordinate deployments and approvals with agency stakeholders, align processes to ITIL 4, oversee deployment/rollback plans, track release status and risks, and serve as primary liaison between development, QA, operations, and business teams to ensure smooth transitions to production.

Administer defined benefit pension plans, perform and validate retirement calculations, handle complex participant inquiries, ensure ERISA/IRS compliance, conduct quality reviews, support annual valuation and reporting, collaborate with clients/actuaries/vendors, lead process improvements, assist with system implementations, and mentor team members.

Perform general ledger accounting tasks including journal entries, ledger and sub-ledger reconciliation, intercompany reconciliations, and Report-to-Record support. Identify process gaps, recommend improvements, support project tracking and reporting, provide feedback and training to junior staff, and ensure accuracy and compliance with procedures.

The Accounting Services Associate III prepares journal entries, maintains ledger accounts, reconciles financial records, and supports project tracking while providing guidance to junior members.

The Accounting Services Associate III prepares journal entries, maintains ledger accounts, reconciles sub-ledgers, and provides solutions to process gaps with guidance to junior members.

Provide design, implementation, deployment, and ongoing support for eDiscovery hosting platforms (Relativity, RelOne). Troubleshoot distributed systems (Citrix, VDI, Windows/Linux servers, AD, MFA, SQL), coordinate across teams and vendors, maintain SLAs, and produce user documentation.