Top Tech Jobs & Startup Jobs

Handle inbound customer contacts using standard scripts and procedures to resolve issues, update databases, escalate complex cases, and meet SLAs while communicating empathetically.

Manage production and formatting of government proposal documents: create templates, enforce version control, maintain publication schedules, format in Word/Excel/PDF, coordinate with writers, graphics, vendors, prepare submissions, package and ship proposals, and support smaller proposal tasks as needed in a deadline-driven, hybrid environment.

The Document Processing Associate reviews, sorts, and processes incoming documents, ensuring detail-oriented handling of mail and electronic forms.

Prepare and maintain statutory accounts, general ledger, payroll, accounts payable/receivable, reconciliations, consolidations and financial reports. Research accounting standards, implement process improvements, perform XBRL tagging, analyze expenses and capital requests, ensure regulatory compliance, and support billing and vendor inquiries.

Provide bilingual (Spanish) participant support for benefits administration via phone and web: advise on plan provisions, complete transactions, document case notes, meet call center metrics, handle callbacks and escalate as needed, and guide form completion while complying with policies.

Provide end-to-end customer support via calls using standard scripts and established procedures. Identify needs from case notes, update databases, resolve or escalate issues, meet SLAs, and communicate empathetically while following company policies.

The role focuses on leading technical architecture for hybrid and cloud platforms, ensuring resiliency and cost efficiency, and driving AI adoption and modernization strategies.

Entry-level role that receives, processes, sorts, images, classifies and archives electronic and hard-copy documents. Captures and verifies client-specific data, ensures transmission to next processing level, and follows established procedures under close supervision.

The IT Operations Analyst II monitors and maintains data center systems, ensuring high availability, compliance, and effective incident resolution while supporting equipment provisioning and maintenance.

Conduct audits and transaction reviews using checklists and sampling; perform risk assessments and validate findings with operations, support root cause analysis, and suggest process improvements while following policies.